Application Engineer- GC / GCMS

Description

As an Application Engineer for GC / GCMS, you will play a crucial role in supporting the sales and customer success teams by providing technical expertise and application support for our Chromatography Mass Spectrometry products. You will work closely with customers to understand their analytical needs, provide demonstrations of our gc / gcms solutions, and offer guidance on method development and optimization. This role requires a combination of scientific knowledge, technical proficiency, and strong communication skills to ensure customer satisfaction and drive business growth.

Responsibilities of this position include but are not limited to;

• Responsible for providing technical sales support & application support which include Demo and sample analysis for Agilent analytical instruments to potential customers in markets of Biopharma / Proteomics / Pharma / Food etc. at Agilent application lab (COE / ISC / BEC)
• Deliver workshops / seminar on-site as well at COE labs / other venues
• Cost & time effective application method deployment on Agilent instruments
• Promptly troubleshoot method / technology transfers issues from one instrument to another.
• Lead projects requiring coordination with other functions & customers
• Deliver product seminars for customers, prospects, and employees.
• Training of internal & external team and provide technical support.
• Respond promptly to related customer queries & help in prompt resolution of customer escalations along with CSO
• Participate in programs to stimulate demand for all Agilent range of products / services and ensure timely and proper execution of those programs.
• Co-ordinate internally with all the field sales team and Managers to ensure that the key customers are delighted.
• Must be willing to travel

Below is the details of this role requirement :

Qualifications

Note# :

Preferably from competition or from Pharma / food labs.

Computer and IT Skills

Microsoft Outlook, Excel, PowerPoint, SQL etc.

Additional Details

This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at : Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required : 10% of the Time

Shift : Day

Duration : No End Date

Job Function : Sales