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Store Manager

Store Manager

Mahabir Danwar JewellersIndia
18 hours ago
Job description

Job Summary :

We are seeking a results-driven and customer-focused Store Manager to oversee daily operations at our jewelry retail store. The ideal candidate will be experienced in high-end retail management, with a strong understanding of luxury product sales, customer service, visual merchandising, and team leadership. You will be responsible for maximizing store performance, driving sales, and ensuring a premium customer experience aligned with our brand values.

Key Responsibilities :

Sales & Customer Service

  • Achieve and exceed store sales targets and KPIs.
  • Deliver exceptional customer service, ensuring a personalized luxury experience.
  • Train and motivate the sales team to maximize cross-selling and up-selling opportunities.
  • Resolve customer complaints professionally and efficiently.

Store Operations

  • Oversee daily store operations, including opening / closing procedures, inventory control, and visual merchandising.
  • Ensure proper handling and security of high-value inventory.
  • Maintain store cleanliness, layout, and product displays in line with brand guidelines.
  • Ensure compliance with safety, security, and operational policies.
  • Inventory & Stock Management

  • Monitor stock levels and coordinate with procurement teams for replenishment.
  • Oversee regular stock takes and inventory audits.
  • Prevent stock loss through effective security and loss prevention measures.
  • Team Management

  • Schedule and delegate tasks to team members.
  • Foster a positive work environment that encourages growth and high performance.
  • Reporting & Analysis

  • Prepare and present daily, weekly, and monthly sales reports.
  • Analyze sales trends and customer feedback to drive business improvements.
  • Provide feedback to senior management on product trends and market competition.
  • Requirements : Education :

    Bachelor's degree in Business Administration, Retail Management, or a related field (preferred).

  • Strong leadership and team management skills.
  • Excellent interpersonal and communication abilities.
  • Sales-driven with strong customer service focus.
  • Good knowledge of jewellery products (gemstones, gold, diamonds, etc.)
  • Proficiency in POS systems, MS Office, and retail management software.
  • Job Types : Full-time, Permanent

    Pay : ₹40, ₹50,000.00 per month

    Benefits :

  • Health insurance
  • Leave encashment
  • Work Location : In person

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