Responsibilities :
Product Strategy & Roadmap :
- Define and own the product roadmap for lending, insurance, and mutual fund journeys (web + app).
- Translate business goals (acquisition, approval rate, portfolio quality, cross-sell) into clear product initiatives.
- Prioritise features using data, effortimpact, and stakeholder inputs.
Digital Lending (LOS / LMS Journeys) :
Design and improve journeys for loan application, KYC, underwriting, e-mandate, disbursal and repayment.Work with credit / risk teams to implement policies, rule engines and bank statement analysis / bureau integrations.Coordinate with NBFC / bank partners for product specs, APIs, and compliance requirements.Insurance & Mutual Fund JourneysBuild and optimise journeys for insurance (life / health / general) and mutual fund products from lead to policy / order completion.Work with IRDAI / SEBI / AMFI-compliant partners and platforms for product listing, quotes, journeys and post-sale flows.Enable cross-sell and upsell flows from lending customers to insurance / MF and vice versa.Requirement Gathering & DocumentationConvert business problems into clear PRDs, user stories and acceptance criteria for the tech team.Maintain up-to-date process flows, API specs (in coordination with tech) and configuration documents.Execution with Tech & Design :
Work closely with engineering, QA and design to deliver features on time and with high quality.Conduct UAT, sanity checks and ensure smooth releases across web and app.Continuously refine UX to reduce drop-offs and improve conversions.Data, Analytics & Optimization :
Track key metrics : funnel drop-offs, approval rates, TAT, NPS, collection behaviour, cross-sell uptake, etc.Use data and customer feedback to identify issues and drive A / B tests and improvements.Compliance, Risk & Operations Alignment :
Ensure products are aligned with RBI, IRDAI, SEBI / AMFI guidelines and partner requirements.Work with operations, collections and customer support teams to build internal tools and dashboards for smooth servicing and tracking.Stakeholder & Vendor ManagementLiaise with external partners (NBFCs, insurers, brokers, MF platforms, KYC providers, bureaus, PGs) for integrations and enhancements.Run regular reviews with business, marketing and leadership on product performance and roadmap.Required Qualifications & Experience :
3 - 6 years of experience as a Product Manager / Associate Product Manager in fintech / banking / insurance / investments.Strong understanding of at least one of the following (and willingness to learn the others) :Digital lending (personal loans / consumer loans)Insurance distribution (web / app journeys, POSP / corporate agent model)Mutual fund distribution / investment productsExperience working with tech teams, APIs, mobile / web products.Ability to write clear PRDs / user stories and work in agile / sprint-based environments.(ref : iimjobs.com)