Account / Customer Development Manager

#Hiring Alert!!!! Account / Customer Development Manager (FMCG) Location : Hyderabad, India (Working with UK timings) Salary : ₹6 – ₹10 LPA Experience : 6–10 years in Account Management or Key Accounts Sales Preferred Background : FMCG / Food / Retail / Supply Chain Qualification : MBA (preferred)About ON THE ROCKS OTR Direct is a leading UK-based logistics and distribution company, connecting global FMCG brands with major retailers and customers across the UK.We manage a diverse portfolio of FMCG, frozen, and foodservice products — driving growth through innovation, operational excellence, and long-term partnerships. As we expand our India operations, we’re looking for a seasoned Account / Customer Development Manager to manage and grow key UK accounts, focusing on commercial performance, profitability, and customer satisfaction.Purpose of the RoleThe Account / Customer Development Manager will be responsible for managing centralized and key UK accounts end-to-end — ensuring seamless coordination between commercial, operations, and logistics teams. This role demands strong account ownership, business acumen, and a deep understanding of the FMCG or related industries.Key ResponsibilitiesOwn & Grow Key Accounts : Manage strategic UK accounts from onboarding to delivery and aftersales.Drive Commercial Excellence : Negotiate and implement commercial agreements that deliver profitability and sustainable growth.Expand Product Portfolio : Identify opportunities to introduce new SKUs and categories within existing customer bases.Lead NPDs : Coordinate New Product Development and range expansion from concept to launch.Build Client Relationships : Foster trust-based partnerships through proactive communication and reliable execution.Operational Leadership : Oversee order flow, logistics coordination, delivery schedules, and payment cycles.Business Insights : Track sales data, forecast trends, and prepare performance reports for leadership.Who You Are 7–10 years of experience in a similar role, preferably within FMCG / Food / Retail / Supply Chain industries Proven track record in Key Account Management or Customer Development Excellent commercial, negotiation, and stakeholder management skills Strong analytical and problem-solving mindset with attention to detail Demonstrated ability to manage end-to-end account operations Experience working with or managing UK / European clients is a strong advantage Self-motivated, proactive, and comfortable working in UK business hours MBA (Marketing preferred)Why Join Us Work directly with UK-based brands and retailers Be part of a fast-growing international FMCG business shaping the future of distribution Enjoy autonomy, ownership, and opportunities to innovate Competitive salary package – ₹6 to ₹10 LPA Collaborative, growth-oriented culture with exposure to global operations How to ApplyApply below or send your CV and a short cover letter (max 150 words) explaining why you’re the perfect fit for this role.Learn more about us : www.Otrdirect.Co.Uk