Sr Associate, Quality Assurance Engineering

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

Sr Associate Quality Assurance Engineering

Position Purpose :

The purpose of the Technical Configuration Analyst is to create and maintain client profiles in Oracle database. Under general supervision the Technical Configuration Analyst participates as a key team member within Professional Services and on new division-wide initiatives by providing operational support and performing analytical functions during these initiatives. Must have solid understanding of business rules and configurability options associated with Fiserv banking products and services. You will also support Account Management Accounting Product Development QA and other Fiserv teams enterprise-wide as needed for client and product deployment.

Business Description : (Optional)

No Fiserv boiler plate language should be included BU description would be appropriate.

Reporting Relationships : (Optional)

Reports To : Kannan Ganeshan

Peers : Direct Reports :

Essential Job Responsibilities :

Set up and maintain client profiles in a variety of systems across multiple environments. This includes financial institutions product configuration for our proprietary Popmoney TransferNow OpenNow / FundNow Small Business and other various banking products. Also support and implement product upgrades migrations and maintenance projects. Develop in-depth understanding of product knowledge across all Fiserv products and impart knowledge to other team members. Serve as a source of knowledge regarding available systems parameters and impacts. Review and understand the specifications of technical requirements of client implementations. Provide ongoing operational support in identifying evaluating and developing systems and procedures. Assist in troubleshooting system configuration problems with other internal departments. Identify root causes of errors and make recommendations based on identified trends. Participate in the planning design and testing phases of system upgrades enhancements or new products to understand and forecast impact to clients and work processes. Involves extensive interaction with members of cross-functional teams Develop proactive tools to continuously improve product configuration processes. Document system processes / data flows for department. Performs other duties as required

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Required Qualifications :

Education :

• Bachelor degree in computer science or equivalent work experience

Certifications : (If applicable)

Job Related Experience :

Ability to establish and maintain relationships with project team members

Ability to practically apply concepts and business rules to ensure predictable consistent and successful project delivery

Ability to ensure team alignment on project goals objectives and business outcomes

Ability to meet project deadlines

Ability to quickly grasps new concepts and translate to others

Ability to gather and analyze information needed to improve satisfaction levels of clients

Ability to effectively identify and communicate project problems to stakeholders

Ability to engage in project initiating activities such as identifying stakeholders identifying project management approach defining roles and responsibilities etc.

Additional Skills / Knowledge : (Optional)

Travel Required : (If applicable)

180 day accomplishments (Required for Executive level roles optional for other roles)

Preferred Qualifications : (Optional)

Physical Requirements : (If applicable)

Work Environment : (If applicable)

Thank you for considering employment with Fiserv. Please :

Our commitment to Diversity and Inclusion :

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

Note to agencies :

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts :

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and / or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Required Experience :

Senior IC

Key Skills

Administrative Skills,Core Java,Glass,Administration Support,Database Administration,Import & Export

Employment Type : Full-Time

Experience : years

Vacancy : 1