Role : Receptionist / Front Office Executive
Location : Mumbai – Andheri West
Roles & Responsibilities :
Front Office Management :
- Visitor Handling : Welcome and assist all visitors, clients, and vendors in a professional manner, ensuring a positive first impression.
- Telephonic Operations : Manage all incoming and outgoing calls efficiently; route calls to respective employees or departments through internal extensions.
- Reception Desk Administration : Maintain the front office area in a clean, organized, and professional condition at all times.
- Courier & Mail Management : Handle all incoming and outgoing couriers and correspondence, maintaining proper logs.
- Meeting Coordination : Schedule meeting rooms, ensure readiness for meetings, and arrange refreshments when required.
Employee Support & Attendance Management :
Leave & Attendance Records : Assist HR in maintaining accurate attendance and leave records.Employee Communication : Coordinate internal updates, announcements, and support daily HR communications.Access Management : Maintain visitor logs and ensure adherence to access and security protocols.Administrative & Vendor Coordination :
Vendor Management : Coordinate with external vendors and service providers for office supplies, maintenance, and housekeeping.Inventory & Stock Management : Track and maintain office stationery, pantry items, and consumables; raise purchase requests as needed.Office Maintenance : Liaise with facility management and housekeeping to ensure a clean, functional, and safe office environment.Expense Tracking : Maintain petty cash records and support the finance team with vendor bills and administrative expenses.Event & Visit Support : Assist in organizing internal events, celebrations, and senior management visits.General Administration :
File & Document Management : Maintain administrative files, employee data, and vendor contracts in coordination with HR and Admin.Confidentiality : Handle sensitive company and employee information with discretion.Team Coordination : Collaborate closely with HR, Admin, and Finance to ensure smooth office operations.Qualifications :
Experience : 2–6 years in front office, administration, or receptionist roles.Education : Graduate in any discipline (preferred : diploma in office administration or secretarial studies).Skills : Excellent communication skills (verbal & written), interpersonal skills, and proficiency in MS Office (Word, Excel, Outlook).Personality : Presentable, polite, proactive, and customer focused.Other Requirements : Ability to multitask and manage day-to-day activities in a dynamic environment.About C Ahead Technologies :
C Ahead Info Technologies is a global Digital Transformation, IT Solutions & Services company with a strong track record of over 20+ years globally.
We operate in 7 regions – USA, UK, South Africa, Middle East, Singapore, and Australia – with technology competency centers in India & the USA.