Job Summary
The Sales Engineer is a technical sales professional responsible for driving sales and market penetration for home appliance products through a network of channel partners, including distributors, dealers, and retailers. This role requires a combination of technical product expertise, channel management skills, and a strong sales acumen to grow the business and ensure partner success.
Key Responsibilities
Channel Partner Management & Development
- Identify, recruit, and onboard new distributors and dealers to expand the company's market reach.
- Develop and maintain strong, long-term relationships with existing channel partners to ensure their ongoing commitment and success.
- Conduct regular business reviews with partners to track performance, identify areas for improvement, and align on sales strategies.
- Develop and implement channel-specific sales strategies and promotional campaigns to drive sell-through.
- Resolve conflicts or issues with channel partners in a professional and timely manner.
Sales and Technical Support
Act as the primary technical point of contact for channel partners and their customers, providing expert knowledge on all home appliance products.Conduct product demonstrations and training sessions for partner sales teams and retail staff to ensure a high level of product knowledge.Provide pre-sales technical support by answering inquiries about product features, specifications, and applications.Collaborate with partners to prepare and present proposals and quotations for large-scale projects, such as those for real estate developers or hospitality businesses.Address technical concerns and troubleshoot product-related issues to ensure customer satisfaction.Market Intelligence and Strategy
Gather market intelligence on competitor activities, pricing strategies, and product offerings.Collect and analyze feedback from the channel to provide insights to the internal product development and marketing teams.Participate in market research to identify new business opportunities and market trends.Contribute to the development of a strategic sales plan for the assigned territory.Performance Tracking and Reporting
Manage and track the sales pipeline and revenue forecast through a CRM system.Achieve or exceed monthly and quarterly sales targets for the assigned territory.Monitor channel performance metrics, such as sales volume, conversion rates, and inventory levels.Submit regular reports on sales activities, market conditions, and competitor activities.Qualifications and Skills
Education and Experience
Bachelor's degree in Engineering (preferably Electrical or Electronics) or a related technical field is often preferred.Proven experience in channel sales or technical sales within the home appliances, consumer electronics, or electrical products industry.Demonstrated experience with managing and growing a network of distributors and dealers.Technical Skills
Strong technical aptitude with a deep understanding of home appliance products and their features.Ability to explain complex technical concepts in a simple, clear, and compelling manner.Familiarity with CRM software and MS Office Suite.Soft Skills
Excellent communication, presentation, and interpersonal skills.Strong negotiation and influencing skills to work effectively with channel partners.Problem-solving and decision-making capabilities.Goal-oriented, self-motivated, and able to work independently.Willingness to travel frequently within the assigned territory.Desired Attributes
A 'hunter' mentality, with a drive to seek out and recruit new partners.The ability to build and nurture trust-based relationships with partners.A strategic view of the market, understanding how to leverage partners for maximum market penetration.Skills Required
Ms Office Suite, Channel Management, Technical Sales, crm software