Specific Responsibilities
- Providing technical support for AWS systems running SAP and some non SAP applications
- Responding to customer tickets in a timely manner, owning infrastructure issues to resolution
- Proactively identifying the root cause of issues and recommending and implementing solutions
- On projects supporting the build and migration of SAP systems on AWS
- Liaising with basis, and other team members to support a customer s requirements
- Providing out of hours support cover when scheduled to the support rota
- Deploying Lemongrass tooling to support the automation of basis and infrastructure activities
Required
Self-starter, who can work independently, with, and across teamsWorking directly with clients and project teams to implement processes and technology that support various technical and business functionsHands-on engineering, configuration of cloud infrastructures using various automation toolsSome knowledge of automated provisioning and DevOps tooling.Demonstrated involvement in projects that span the lifecycle from planning and design, through deployment, configuration, and migrationTechnical understanding of AWS IaaS, SaaS & PaaS offeringsIn-depth experience in AWS compute, storage, network, load balancer, and container managementExperience with SUSE, RHEL and Windows operating systems.Experience with Networking principles and implementation.Experience with system and environment hardening.Experience with application and infrastructure management and monitoring toolsAbility to work effectively in pressurized situations and can be relied upon to deliver, irrespective of circumstancesExecution of periodic infrastructure and security checklists in existing environments.General infrastructure maintenance functions based on our SysAid ticketing system and Internal RAAID actions.Selected applicant will be subject to a background investigation, which will be conducted and the results of which will be used in compliance with applicable law.Desired
The candidate would hold one or more of the following certifications :AWS SysOps Administrator CertificationAWS Advanced Networking CertificationAWS Security CertificationSkills Required
Aws, Devops Tools, Saas, Suse, Infrastructure Management