EDI Consultant

JOB DESCRIPTION YOUR ROLE IN CLIENT : The need for integration is continuously growing. You, as a CLIENT Application Support / The Middleware Administrator (Senior) requires self-motivation and technical proficiency in the CLIENT administration and configuration of server and Clients including effective troubleshooting abilities. This position is focused on providing BIS administration and support to ensure extraordinary support for the customer. Overall responsibility for performance, availability, and scalability of the infrastructure. If you seek new challenges to care for and further develop customer installations (actively working with the customer), help build solutions for new large customers, gain a deep level of expertise in CLIENT Business Integration Suite, gain excellent process knowledge in specific industries, and want to work in a global organization with a true and honest customer-focus, CLIENT is the place to be. Customer satisfaction is our core value proposition. DUTIES / RESPONSIBILITIES : Your main task is the Application support for our Business Integration Suite. This includes classic product support as well as operational and monitoring responsibilities within the scope of CLIENT Remote Services. Excellent understanding of the internet protocols TCP / IP, LDAP / LDAPS, SSL / TLS etc Knowledge of L1, L2 and L3 level production support and technical issue resolution for CLIENT BIS suite of products or other integration products like Sterling,TIBCO, Software AG, Axway, and Dell Boomi etc.Ensure successful technical operations of the enterprise Managed File Transfer & EDI platforms Provide technical consulting and advisory services in the field and be the CLIENT Business Integration Suite expert. Activities include : Installing, configuring and deploying CLIENT Business Integration Suite solutions. Experience in maintenance, Backup and recovery models, Multi-Node Active Clustering and high availability, Performance tuning Certificate generations , setting up user Password encryption settings, Configuration of multi-tier password policies, pgp encryption and ssh keys etc., Proficiency in Application Maintenance & Stability Knowledge in Advanced LDAP concepts, enterprise LDAP deployments Assist in production issue resolution and root cause analysis. Knowledge in application deployment Strong Infrastructure knowledge & Problem management skills Review logs for user activity Experience in BIS Monitoring and dashboard Experience in Change Management Process Experience in troubleshooting issues in globally distributed system Solve support cases independently via remote support and if needed together with the 3rd level support You not only correct errors, but also improve the operation of CLIENT solutions together with the customer through appropriate problem management In addition to the classic production support and monitoring, as a part of the support team you will assist the customer with software updates, system analysis and projects in the service environment Knowledge on TPM (Trading partner management). Reviews system periodically for betterment and identify room for improvement. Remains updated regarding EDI and internet field technological developments Should be well versed with common EDI X12 transactions, mapping, end-to-end testing, practices, and procedures within the field You need to solve Data quality issues and Adapter / Connectivity issues. Analytical troubleshooting and problem-solving skills Ability to communicate clearly and in a timely manner with all customers, partners and users, internal and external Understanding of mission critical enterprise computing environments, customer focus. Excellent customer, telephone, oral and written communications skills to effectively interact with customers. Strong ethics and professionalism Assisting and helping the colleagues and ramping up the new / junior resources. PREFERRED QUALIFICATION Minimum 7 years experience in Client BIS suites Experience with B2B / MFT / API / ESB solutions (TIBCO, Software AG, IBM, Axway, Mulesoft, CA, Apigee, Dell Boomi, Oracle) Good understanding and experience in any of the popular Integration software products in the Industry and are willing to continuously upgrade your knowledge Familiarity with message standards like : JSON, XML (SEPA, SWIFT, ISO20022), EDIFACT, X12, TRADACOMS, etc. Having experience with industry specific business processes and related message / file formats is a plus Experience on cloud providers like AWS, Azure and GCP Proficiency with UNIX, LINUX and Windows platforms connecting to servers via Putty, Tera term and WinSCP, and good to have working knowledge on shell scripting, Perl and JAVA scripting and UNIX commands. Good IT knowledge (network, server operating systems, application servers) Experience in escalation management, Handling data center issues is a plus Proficiency with database systems (e.g., DB2, Oracle, SQL, and / or Sybase) Proficiency with B2B and Monitoring solutions Familiarity with network connectivity and communication protocols (AS2, FTP, SFTP,OFTP, MQ etc..) Proficiency with XML and EDI (ANSI X12 / EDIFACT) Experience with Rosetta-Net and ebXML industry standards Experience with Java and / or REST API Writing technical specifications Knowledge on HPSM, JIRA, Remedy, SNOW, Putty, WinSCP, Filezilla will be an added advantage. Familiarity with WebServices, XLST, WSDL, SOAP, REST, BPEL, BPMN, JDeveloper, SoapUI, Jenkins, Ant, Maven, etc. Implementation, understanding of, and consulting experience with SOA and EAI Demonstrated experience with High-Availability, performance testing and tuning parameters on multiple engagements Fundamentals in Continuous Integration and Development (CICD) as well Build and Monitoring toolsets Certifications in security, cloud and agile development Experience in incident management as well as good knowledge in dealing with IT service applications Demonstrated ability to adapt to new technologies and learn quickly Should have worked extensively on EDI standards, mapping, integration methods, practices, and procedures within the field. Experience in Middleware technologies like Websphere, Weblogic, Tomcat, Apache, IIS will be an added advantage. Good understanding and experience in any of the popular Integration software products in the Industry and are willing to continuously upgrade your knowledge Ability to pro-actively seek for self-development Flexible, self-motivated with the ability to work under pressure in an international and culturally diverse organization Time management skills and ability to multi-task and prioritize assigned tasks, problems and requests in a high pressure environment