Roles and Responsibilities
Credit Risk Assessment
- Evaluate the creditworthiness of new and existing customers.
- Analyze financial statements, credit reports, and other relevant information to determine credit limits.
Credit Policy Development
Develop and implement credit policies and procedures aligned with company objectives.Ensure compliance with legal and regulatory requirements related to credit management.Credit Limit Determination
Set appropriate credit limits for customers based on risk analysis.Periodically review and adjust credit limits as required.Customer Relationship Management
Collaborate with sales and customer service teams to understand customer needs and payment terms.Communicate credit decisions and policies to internal and external stakeholders.Collections Management
Monitor accounts receivable and aging reports to identify overdue payments.Implement and manage collections strategies to minimize delinquencies.Dispute Resolution
Investigate and resolve disputes related to billing and collections.Work closely with sales and customer service teams to address customer concerns promptly.Reporting and Analysis
Prepare regular reports on credit and collections performance.Analyze trends and provide actionable insights to senior management.Credit Training
Provide training to internal teams on credit policies, risk assessment, and collections procedures.Stay informed about industry best practices and changes in credit-related regulations.Credit Portfolio Management
Manage the overall credit portfolio for the assigned area.Develop strategies to optimize the balance between risk and revenue.Skills Required
Customer Relationship Management