Job description :
Key Responsibilities :
- Support users with basic integrations between financial ERP system (Microsoft Dynamics 365 Business Central) and other systems, such as Excel.
- Document identified issues, resolutions and updates in the help desk system (Service Now)
- Provide guidance and training to users on financial ERP system processes and best practice.
- Assist the Financial Systems Manager in implementing future developments of ParentPay Group Core Business System, working with other project team members as and when required.
- Assist with continuous process improvement by maintaining and reviewing the financial systems and processes documentation.
- Identify and implement improvements and process changes.
- Develop, maintain and improve reports, especially, but not exclusively, those of a simple / medium complexity, accessing data from the finance ERP system and related systems, addressing the reporting requirements of all finance system users.
- This will include the use of sophisticated third party reporting packages.
- Assist the Financial Systems Manager with any ad-hoc project work and any other reasonable duties commensurate with the post.
Skills, Knowledge and Expertise
Experience in IT support, preferably with Microsoft Dynamics 365 Business Central or similar ERP systems.Knowledge of financial software packages to be used within a large and diverse organisation to manage the financial and distribution aspects of its service delivery.Knowledge of financial processing and accounting.Knowledge of developing and maintaining reports using report-writing software that meet users needs effectively, such as JET Reports..Broad knowledge of business processes, software and development lifecycle.Skills Required
Data Management, Training And Development, Accountability, Financial Processing