| Full-time | Luxury Industry Job Description for Sales Associate
Industry – Retail Sales Jewellery
Experience : 3+ Years
Location : Andheri East (T2 Airport)
Gender Preference : any
Working Days : 6 Days
Working Timings : Rotational shift
Company Website :
At MIJA, we believe jewellery is more than an accessory , it’s a story, a symbol, and a moment captured. We are looking for a dynamic Brand Manager to safeguard and grow our brand vision while leading day-to-day brand communication across social media, PR, and influencer collaborations.
Key Responsibilities
- Welcome and assist customers, delivering a premium and personalized shopping experience.
- Understand customer preferences and recommend suitable diamond jewellery pieces .
- Achieve individual and store sales targets while ensuring service excellence.
- Maintain in-depth knowledge of lab-grown diamonds, jewellery craftsmanship, and collections .
- Handle billing, invoicing, and ensure smooth transaction processes.
- Manage store displays, stock arrangement, and visual merchandising in line with brand standards.
- Build and maintain long-term customer relationships through clientele and after-sales service.
- Follow airport retail protocols, security checks, and operational guidelines.
Requirements :
Minimum 3 years of experience in diamond jewellery retail sales (lab-grown or natural diamonds).Strong communication and interpersonal skills.Fluent in English and Hindi (knowledge of additional languages is a plus).Presentable, confident, and customer-focused.Ability to work in rotational shifts (24x7 airport operations).Proven track record of meeting and exceeding sales targets.Hands on experiences in handling International Customers will be added advantage
Technical / Behavior Competencies :
Sales & Customer Service SkillsCommunication & Interpersonal SkillsPersonality & Behavioral SkillsQualification : Graduation / HSC from recognized university
Language skills : Expertise in English Communication is mandatory.