Assistant Quality Manager

Greetings from Infosys BPM Ltd., We are hiring Assistant Quality Manager for a Financial Services Project at Jaipur, Rajasthan, please find the below job description for your reference :

Job Role : Assistant Quality Manager

work Location : Jaipur, Rajasthan (work from office)

Education Qualification : Full-time graduation / Post graduation

Experience required : at least 6 years of experience in Quality and Process Improvement

Job Requirements :

• Good experience & knowledge in Quality management Systems, Process Improvement, Service Delivery Quality Management Systems.
• Good working knowledge of Quality Control methodologies
• Good working knowledge of Root Cause Analysis (RCA), Failure Mode Effects Analysis (FMEA), Lean methodologies
• Experience on Quality Assurance practices leading Stable and predictable process performance.
• Experience in leveraging industry leading Quality audit platforms to enhanced user experience and efficiency of the Quality Team
• Experience in managing transition accounts and driving early-stage interventions to ensure Right first-time implementation of quality processes
• Process Improvement Methodologies, Diagnosis and implementation of improvement opportunities to solve chronic business challenges focusing on process effectiveness and efficiency with examples walkthroughs.
• Ability to project manage complex change initiatives by partnering with clients
• Lean and Six Sigma concepts understanding, ability to demonstrate quality concepts and leveraging to meet business objectives.
• Work closely with the Training Team to drive key Knowledge Management initiatives and close loop implementation of training need analysis.

Regards,

Infosys BPM Talent Acquisition Team