ServiceNow Tester

#offshorejobs #india

Seeking Senior / Lead ServiceNow QA / Tester with Business Analyst experience in a Workday HR around Colleague experience for our healthcare client.

Location : Remote from India

Duration : Long term

Start : Immediate (must be available to start within 2 weeks)

Qualifications :

Extensive ServiceNow Tester experience

Strong understanding of Workday HR.

Colleague experience : Specific experience with the employee-facing side of HR systems, ensuring a positive and seamless user experience. The "Colleague" environment emphasizes the employee journey and self-service capabilities.

Design and execute test cases, including functional, integration, regression, and user acceptance tests.

End-to-end testing : Designing and running test cases for employee processes that cross multiple systems, from Workday to ServiceNow and other enterprise application

Experience testing the data exchange between ServiceNow and Workday via their respective APIs (REST and SOAP), often using ServiceNow's Integration Hub.

Workflow automation : Expertise in testing HR workflows that span both platforms, such as automated onboarding, offboarding, and other employee life-cycle events initiated in Workday and executed in ServiceNow.

Performance testing : Evaluating the performance of the integrated systems under different loads, particularly for real-time integrations.

Regression testing : Conducting thorough regression testing for every ServiceNow update or Workday patch to ensure integrations remain intact

Maintain comprehensive test documentation, including test plans, cases, and results.