HANA Database Expert - COE

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Within the Customer Services and Delivery (CS&D) board area, the mission of the Enterprise Cloud Services (ECS) organization is to run and operate SAP’s private cloud offering. Isolated private cloud landscapes are built for customers both in SAP owned datacenter as well as on IaaS infrastructure provided by Hyper-Scalers like Microsoft Azure, Google Cloud Platform or Amazon Web Services (AWS). Services are delivered from all regions (EME / AME / APJ) having a strong international focus and cultural diversity.

As part of ECS Delivery Technical Operations the Database Services Team is responsible for enabling Database Technologies and operating them at maximum efficiency. Beside project delivery and day to day administration we are part of strategic pilot projects for new technologies as reference for other customers. Teams provides stable operational support for customer Database landscapes for their critical business systems.

For our Delivery Centers, we are looking for Chief Databased Architect - with a strong technical background for supporting critical projects & administration in the Enterprise Cloud Services Delivery environment. Beside administration we are part of pilot projects for new technologies as reference for SAP customers.

THE ROLE :

As a Database Architecture Expert, your role will be to lead the Center of Excellence Team comprising of Database Administrators / Expert & Architects managing the complex Database Service delivery mainly involving SAP HANA, ASE besides other databases, driving critical topics related to Incident Management, Problem Management, along with other critical activities on the DB.

• Bring in Ideas for new projects and drive them to bring database innovations / improvements faster to the customer.
• Infrastructure landscape re-architecture and new technology adoption as needed
• Contribute to creating Database related Technical roadmap for customers.
• Bring in operational enhancements to enhance the simplicity of the operations.
• Bring transparency on the TCO reduction or operational excellence through innovations
• Develop new services for Databases to be offered to the customers.
• Act as trusted advisor for the team and guide them during their on-calls when in critical Database situations or during escalated customer engagements.
• Act as Single Point of Contact for the alignment on DB topics with CAE Architecture and Data Management team and drive discussions from the perspective of ECS DB operations
• Drive projects using agile methodology and follow scrum model
• Collaborate with Product Management and Development teams to highlight the challenges in operations and bring improvements.
• Share technical knowledge within the team to bring improvements.
• Bring migration improvements in lowering the cutover duration and at the same time increasing our standardization.
• Handle unique non-standard DB requirements, creating project plan with technical details for the execution team.
• Willingness to take the on-call duty / Manager On-Duty / Weekend tasks during working hours. The on-call duty is based on rotation.

WHAT WE OFFER :

WHAT YOU BRING :

Architectural & Database Skills :

ROLE REQUIREMENTS :

Cloud knowledge (e.g. experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP) is essential. Good to have Professional Certification of Database Platforms with exposure to Project Management tasks including PMP and ITIL certification.

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​ Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.