Key Account Manager

Role : Dy. Manager - Key Account

Location : Mumbai

Department : Revenue

Employment Type : Full-Time

What you’ll do :

• Own day-to-day account management for major modern trade & SAMT outlets (e.g., Reliance, D-Mart, Star Bazaar) and act as the primary operational contact for store / DC teams
• Deliver month-on-month Net Sales Value (NSV), volume, and margin targets in coordination with the KAM
• Execute Joint Business Plan (JBP) elements locally : promotional calendars, launch support, pricing compliance, and logistics follow-up
• Ensure on-shelf availability (OSA) by monitoring stock levels, raising replenishment alerts, and coordinating with distributors / DCs
• Implement merchandising and activation plans including secondary displays, POS setup, in-store sampling, and short-term promotions
• Verify retail pricing and MRP compliance and resolve discrepancies with store teams
• Supervise and coach field staff (merchandisers / sales officers) including daily routing, KPIs, and regular audits
• Perform store audits and planogram checks; manage returns, expiry control, and invoice reconciliation
• Prepare timely reports : weekly sell-through, OSA, inventory days, promotional performance, and NSV vs target
• Capture shopper and competitor insights from field visits and recommend tactical adjustments to marketing and trade teams

Who you are :