Client Servicing Executive

Position : Client Servicing Executive

Location : Andheri East, Mumbai ( Only Mumbai Based Candidates can Apply )

Timing : 9 : 00 AM – 6 : 00 PM

Salary : Based on Experience

Experience : 4 years and above (Candidates from Marketing Agency )

About Us :

Ottoedge is a dynamic marketing agency focused on driving growth through creative and performance-driven digital solutions.

Are you passionate about building strong client relationships and delivering exceptional service? We’re looking for an experienced Client Servicing professional to join our dynamic team!

Key Responsibilities :

Ø Responsible for interacting with clients, understanding briefs, campaign planning and management.

Ø Brainstorm, develop and implement comprehensive and creative digital marketing strategies that align with clients business goals.

Ø Convey comprehensive information and directives to both internal and external teams through on-point briefings and communications.

Ø Coordinate projects and determine the best utilization of resources.

Ø Provide regular updates to clients on the progress of projects and campaigns. Facilitate client meetings as needed for briefings, updates, and feedback sessions

Ø Serve as the main point of contact between the client and the agency or company, maintaining strong client relationships. Understand clients' business needs and objectives, and translate these into actionable strategies.

Ø Develop and present client proposals, timelines, and reports to ensure client expectations are met.

Ø Manage the day-to-day execution of traditional advertising campaigns, ensuring they are delivered on time and within budget.

Ø Coordinate with internal teams, including creative, media, and production, to ensure successful campaign execution.

Ø Provide regular updates to clients on campaign progress, addressing any concerns or changes as they arise. Prepare and manage client meetings, presentations, and follow-up actions.

Ø Ensure all deliverables are of high quality, meet the client’s brief, and align with the overall campaign strategy. Resolve any client issues or challenges in a timely and professional manner.

Ø Monitor and report on campaign performance, providing clients with analytics and insights to optimize future campaigns.

Ø Keep up to date with industry trends and competitor activities to offer innovative solutions to clients.

Requirements :

4+ years of experience in Client Servicing preferably in marketing, advertising, or digital agency setup.

Excellent communication, presentation, and interpersonal skills.

Strong organizational and multitasking abilities.

Problem-solving mindset and ability to handle pressure with professionalism.

What We Offer :

Exposure to diverse clients and industries

Collaborative and fast-paced work culture

Opportunities for growth and skill development

How to Apply :

Send your CV to hr@ottoedge.com with the subject line “Application – Client Servicing Role” .