No longer accepting applications
){kind=logo}
Customer Service & Implementation Executive
Colosseum Tech (FalconAVL)Dindigul, Tamil Nadu, India16 hours ago
Job descriptionAssist in onboarding new clients — collecting data, configuring the system, testing, and go-live support. Conduct on-site visits (50% travel) to client locations for setup, training, and operational checks. Coordinate with internal teams (Tech, Operations, Support) to ensure successful rollouts. Maintain client activity logs and reports in CRM or Excel. Track issue status and update clients regularly. Support renewal and feedback discussions with account managers. 0–3 years of experience in Customer Support / Operations / Implementation / Field Coordination . Fresh graduates (any discipline) with strong communication skills are encouraged to apply. Excellent spoken and written communication in English and Hindi (Telugu preferred). Good interpersonal skills and confidence in dealing with enterprise clients. Comfortable with 50% travel within the city or nearby client sites. Basic computer proficiency – Excel, CRM, or mobile app tools. Ability to work in a fast-paced, collaborative environment. Hands-on experience working with enterprise clients and SaaS platforms. Rapid learning in operations, client management, and software implementation. Travel allowance and performance-based incentives. Friendly, supportive work culture with mentorship from senior leaders. Career growth path toward Customer Success / Account Management roles within 1–2 years.
Experience : 0–3 years (Freshers with strong communication skills welcome)
Employment Type : Full-time
Travel : Up to 50% (Client site visits and implementations)
About FalconAVL
FalconAVL is a fast-growing SaaS technology company that helps enterprises streamline their Employee Transport Operations through AI-based route optimization, automated rostering, real-time tracking, cost analytics, and safety compliance.
We are looking for a Customer Service & Implementation Executive who will work closely with clients during onboarding and day-to-day operations, ensuring smooth implementation and customer satisfaction. This role offers great exposure to enterprise clients and a fast learning curve in the SaaS and transport tech domain.
Key Responsibilities
Customer Coordination
- Act as the first point of contact for client admins and transport coordinators.
- Communicate clearly and professionally with clients over calls, WhatsApp, and email.
- Understand client requirements and ensure issues are resolved promptly.
⚙️ Implementation Support
Reporting & Follow-up
Requirements
What We Offer
Ideal Fit You’re energetic, people-friendly, and love solving real-world client problems. You’re confident in communication, eager to learn, and comfortable being on the move — supporting clients across locations while growing your career in the SaaS industry.
Create a job alert for this search
Customer Service Executive • Dindigul, Tamil Nadu, India
Related jobs
Job Title : Customer Support Executive.Stutzen corporate Private Limited.We are seeking a dedicated and customer-focused.
The ideal candidate will be responsible for handling customer inquiries, reso...Show moreLast updated: 30+ days ago
But the base location of the role holder has to be either Hyderabad.Driving customer advocacy, you will assist clients to realize value from BrowserStack’s product portfolio, and help them use our ...Show moreLast updated: 23 days ago
)
- Promoted
Customer Service Operator - 45024
TuringMadurai, IN In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of.AI-generated outputs, and ensuring compliance, trust, and customer experience standards.SLA track...Show moreLast updated: 30+ days ago
- Promoted
Client Services Executive
Health Icons ClubDindigul, IN Client Success Manager (Remote – Full Time).India’s #1 Holistic Healing Platform for Women with Endometriosis, PCOS, Thyroid & Infertility.
We’re seeking a proactive, emotionally intelligent Client ...Show moreLast updated: 23 hours ago
Customer Growth Executive
StutzenMadurai South, TN, inQuick Apply
- Promoted
Customer Service Assistant
WHACK Sportsdindigul, tamil nadu, in As the first point of contact for many of our customers, you’ll be responsible for ensuring every interaction is helpful, friendly, and fast.
You’ll also support our team behind the scenes with admi...Show moreLast updated: 24 days ago
- Promoted
Customer Service Representative
TPmadurai, tamil nadu, in International Customer Support Executive.Gurgaon (Remote – Work From Home).Rotational, including night shifts.We’re looking for enthusiastic and customer-focused individuals to join our internation...Show moreLast updated: 30+ days ago
- Promoted
Customer Relations Executive
SWITRUS HOLIDAYSmadurai, tamil nadu, in Job Title : Customer Relations Executive (Tele-Sales).We are looking to hire an experienced, customer-oriented Customer Relation.
Executive to utilize inbound and outbound telephone calls to achieve...Show moreLast updated: 12 days ago
- Promoted
SuccessFactors Employee Central
Tata Consultancy Servicesdindigul, tamil nadu, in SuccessFactors Employee Central.Required skills and experience : .Minimum 5+ years hands on experience in EC module.Strong expertise in EC data models, business rules, workflow configuration, pickli...Show moreLast updated: 24 days ago
- Promoted
Client Servicing Executive
Talent Corner HR Services Pvt LtdDindigul, IN Interested candidate can share cv on 7428949118 ( what's App only ).Location - Delhi , Greater Kailash.Client Relationship Management.
Understand clients' business briefs & goals and work with the c...Show moreLast updated: 30+ days ago
- Promoted
Customer Relationship Executive
SWITRUS HOLIDAYSdindigul, tamil nadu, in Job Title : Customer Relations Executive (Tele-Sales).We are looking to hire an experienced, customer-oriented Customer Relation.
Executive to utilize inbound and outbound telephone calls to achieve...Show moreLast updated: 12 days ago
- Promoted
Customer Success Lead - Hyderabad (Remote)
BrowserStackmadurai, tamil nadu, inRemote
- Promoted
- New!
Customer Service Representative
Biorev Studios | 3D Rendering Studiomadurai, India Customer Service Representative (Outbound Calling) – HVAC Process | Work From Home.Mohali (Remote – Work From Home).US Shift (6 : 30 PM – 4 : 30 AM IST).
Fixed) + ₹500 per successful appointment.Fixed p...Show moreLast updated: 14 hours ago
- Promoted
- New!
Customer Service Executive
Ace Hiring SolutionsMadurai, Tamil Nadu, India As the pioneer of online matchmaking, we have revolutionized the way people connect for marriage, bringing together over.
Built on a simple yet powerful vision —.Recognized globally as one of the.Mo...Show moreLast updated: 14 hours ago
- Promoted
Service Manager
SV Management ConsultantsDindigul, IN Lead the team and Channel partners to provide customers with knowledge and skill, optimizing the performance of commercial vehicles in their business.
This effort is aimed at establishing as a stron...Show moreLast updated: 2 days ago
- Promoted
Wanted Experienced XML / ePub / PDF Accessibility Analyst
Aathirai TechnologiesSilaiman, Tamil Nadu, India Company Description Aathirai Technologies Private Limited : Nagamalai Pudukottai, Madurai - 625019.PDF Accessibility Specialists : Minimum 1-10 Years : Full-Time | Permanent.Role Description T...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Service & Implementation Executive
Colosseum Tech (FalconAVL)madurai, India Freshers with strong communication skills welcome).Up to 50% (Client site visits and implementations).FalconAVL is a fast-growing SaaS technology company that helps enterprises streamline their.AI-...Show moreLast updated: 2 hours ago
- Promoted
Customer Support Representative
Kayana | Ordering & Payment Solutionsdindigul, tamil nadu, in Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space.As a ...Show moreLast updated: 30+ days ago
- Promoted
Aptean - Manager - Customer Support
Aptean India Pvt LtdMadurai, India Key Responsibilities : - Supervise and coordinate day-to-day activities of the customer support team.Manage tickets and ticket queues and ensure timely and effective resolution ...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Officer / Sales
EcoOriginDindigul, IN We're looking for an extroverted, outspoken salesperson who's confident, assertive, and not easily negotiated down.Engage with potential customers through various channels (phone, email, face-to-fa...Show moreLast updated: 30+ days ago