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RentoMojo
Logistics ManagerRentoMojo • Pune, India
Logistics Manager

Logistics Manager

RentoMojo • Pune, India
30+ days ago
Job description
ROLE: Logistic Manager

Location- Pune

Experience Required- 3-5 Years

Role and Responsibilities:

The logistics Manager will be responsible for coordinating and managing the logistics operations in Bangalore.

Key Responsibilities

  • Customer Escalations:
    • Follow up and resolve customer escalations via email.
    • Conduct root cause analysis (RCA) and develop actionable solutions to prevent future issues.
  • Team Management:
    • Manage, train, and develop support staff to ensure high performance and professional growth.
    • Manage the Logistics Coordinator team to ensure smooth operations and effective communication.
    • Control attrition rates among delivery helpers through effective team engagement and support.
  • Warehouse Coordination:
    • Coordinate with the warehouse team to address and resolve errors and cancellations.
    • Ensure efficient and timely processing of orders and returns.
  • Order and Route Planning:
    • Develop alternative order plans in case of in-transit cancellations.
    • Ensure proper route planning and monitoring to optimize delivery efficiency and reduce costs.
    • Control route adherence and in-route cancellations to maintain delivery schedules.
  • Vendor and Cost Management:
    • Manage vendor agreements to ensure cost efficiency and reliable service.
    • Negotiate and maintain cost-effective logistics solutions with vendors.
  • Vehicle and Manpower Planning:
    • Plan and ensure the availability of vehicles required for deliveries.
    • Develop and implement manpower and daily task planning to meet operational needs.
  • Process Improvement:
    • Identify areas for process improvement within the logistics operations and implement changes to enhance efficiency.
    • Monitor and control in-transit damage and develop strategies to minimize occurrences.
  • Repair and Installation TAT Control:
    • Ensure timely repair and installation services by monitoring and controlling Turn-Around Time (TAT).
  • Escalation Handling:
    • Handle escalations effectively and ensure a systematic approach to resolving issues.
    • Conduct RCA and implement actionable plans to prevent recurrences.
Qualifications

  • Bachelor's degree in logistics, supply chain management, business administration, or a related field.
  • Proven experience in logistics management or a similar role.
  • Strong leadership and team management skills.
  • Excellent communication and problem-solving abilities.
  • Proficiency in logistics software and Microsoft Office Suite.
  • Ability to work in a fast-paced and dynamic environment.
  • Strong organizational and multitasking skills.

Skills: communication,operations,leadership,management,logistics
Skills Required
Microsoft Office Suite
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Logistics Manager • Pune, India

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