What You Will Be Doing :
- Initiate contact with potential U.S. business customers through phone calls, emails, and other electronic communication.
- Conduct outbound and inbound calls to business services, effectively manage objections to close sales.
- Make 90 to 100 cold calls daily, engaging in meaningful business conversations to uncover gaps where our solutions can assist.
- Use persuasive communication and negotiation techniques to meet customer needs and secure sales.
- Develop customized solutions for customers, positioning services as essential resources for their operations.
- Set appointments or close deals with customers.
- Consistently meet or exceed daily, weekly, and monthly sales goals.
- Record detailed and accurate notes of customer interactions in CRM software.
- Implement, manage, and track individual sales goals.
What We Expect You To Have :
12th pass or Diploma candidates can apply; If candidate is graduate then it is an add-on.Excellent verbal & written communication and persuasion skills.Strong strategic thinking and negotiation abilities.High resilience and adaptability, capable of handling challenging sales situations and overcoming objections.Detail-oriented with a strong work ethic and organizational skills.Proactive, goal-oriented mindset with motivation to succeed in a competitive sales environment.Previous customer service or sales experience in a call center or BPO environment preferred.Working knowledge of operating systems, particularly Microsoft Windows 10, and a basic understanding of internet fundamentals.Familiarity with record management procedures is a plus.Effective analytical, problem-solving, and decision-making skills.Ability to access and research multiple sources of data.Ability to multitask and work effectively under pressure in a team-oriented, high-demand, fast-paced environment.Skills Required
Bpo Operations, Customer Service Sales