[Immediate Start] Ecommerce Operations Manager

Job Title : Ecommerce Operations Manager

Location : Hyderabad

Experience : 8+ Years

Job Summary :

We are looking for an experienced and results-driven Ecommerce Operations Manager to oversee and optimize end-to-end ecommerce operations. The ideal candidate will be responsible for order fulfillment, logistics, inventory control, vendor coordination, and ensuring a seamless customer experience across digital platforms.

Key Responsibilities :

1. Order Fulfillment & Logistics :

• Ensure timely and accurate order processing, dispatch, and delivery.
• Coordinate with 3PL providers, couriers, and internal teams to meet SLAs.
• Monitor return and refund processes, minimizing costs and improving customer satisfaction.

2. Inventory Management :

3. Platform Operations :

4. Process Improvement & Analytics :

5. Stakeholder & Team Management :

Requirements :

Preferred Skills :