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Assistant Logistics Manager

Assistant Logistics Manager

DentalkartDelhi, India, India
5 days ago
Job description

Job Title : Assistant Manager – Logistics

Department : Logistics

Location : Chattarpur, Delhi

Job Type : Full-Time

Job Purpose : To lead and manage the logistics operations team, ensuring efficient performance in courier partner management, NDR handling, TAT compliance, invoice reconciliation, and reporting. The Manager – Logistics Operations will oversee team members like Team leads or Executives (drive operational improvements, ensure SLA adherence, and implement strategic logistics solutions.

Key Responsibilities :

Team & Performance Management

  • Lead and supervise logistics operations and Executives.
  • Set clear goals and KPIs in line with company strategy; monitor progress and guide team members.
  • Conduct performance reviews and support team for development and training.

Courier Partner & Delivery Oversight

  • Oversee courier partner performance, ensuring monthly and consolidated reports are prepared and reviewed.
  • Maintain high delivery success rates by managing escalations, Non-Delivery Reports (NDRs), and stuck shipments effectively.
  • Evaluate and onboard new courier partners, ensuring alignment with cost and performance benchmarks.
  • Finance & Reconciliation Oversight

  • Supervise invoice processing, freight reconciliation, and dispute management.
  • Ensure timely approval, forwarding to accounts, and COD remittance tracking.
  • Collaborate with Finance for compliance with SLAs and audit readiness.
  • Reporting & Analysis

  • Review and validate courier performance and logistics efficiency reports prepared by the team.
  • Present consolidated operational performance data to senior management with improvement recommendations.
  • Requirements : Education :

  • Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field (MBA or B.Tech preferred).
  • Experience :

  • Minimum 3–4 years of experience in logistics or supply chain operations, with at least 2 years in a managerial capacity.
  • Skills :

  • Strong leadership and team management skills.
  • In-depth knowledge of logistics software (WMS, TMS, ERP platforms such as Clickpost, Vinculum, SAP).
  • Strong analytical, decision-making, and reporting skills.
  • Proven track record in SLA and vendor performance management.
  • Excellent communication and cross-functional collaboration abilities
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