SMS Deliverability Manager [19 / 10 / 2025]

We are seeking an experienced and strategic SMS Deliverabilty Mnaager to join our team. In this role, you will lead our SMS Deliverability Consulting practice, overseeing a team of deliverability consultants while defining and implementing SMS deliverability strategies for our enterprise clients.

Strategy & Consulting

• Act as the in-house expert on SMS deliverability, responsible for monitoring delivery rates, latency, and operator-level performance across key markets (India, Middle East, Japan, SEA).
• Partner with enterprise clients to design and execute SMS deliverability strategies that maximize reach and engagement while ensuring compliance with local telecom regulations.
• Stay ahead of carrier policy changes, DLT regulations, and global messaging standards to ensure consistent deliverability and throughput.
• Work cross-functionally with Customer Success, Product, and Engineering teams to define deliverability best practices and optimize messaging performance.

Deliverability Issue Resolution

Business Growth & Client Success

Cross-Functional Collaboration

What You’ll Bring

Bonus :

Disclaimer :

It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Capillary Technologies. The individuals or organizations sending these false employment offers may pose as a Capillary Technologies recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid training. Be advised that Capillary Technologies does not extend unsolicited employment offers. Furthermore, Capillary Technologies does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.