The Director – Inside Sales is a strategic leadership role responsible for driving sales performance across their entire team while ensuring operational efficiency, process adherence, and team development. This role requires a seasoned leader with a keen focus on sales strategy, team management, and revenue growth.
Key Responsibilities :
- Team Leadership & Development :
- Conduct regular performance reviews, coaching, and development sessions with Sales Managers to ensure continuous improvement in sales processes and strategies.
- Mentor and develop high-potential team members, ensuring a strong leadership pipeline within the sales division.
- Sales Strategy & Execution :
- Collaborate with the leadership team to design and execute sales strategies that align with the company's growth objectives.
- Drive revenue and admissions targets by creating a high-performance culture that fosters collaboration and excellence.
- Monitor key performance indicators (KPIs) for Sales Managers and their teams, ensuring monthly and quarterly targets are met or exceeded.
- Operations & Process Management :
- Implement sales processes, guidelines, and best practices to ensure operational efficiency and consistency across teams.
- Regularly review and optimize workflows, reporting tools, and sales technologies to improve the team's productivity and performance.
- Ensure accurate tracking and reporting of sales performance through the CRM system, ensuring all teams follow protocol.
- Collaboration & Cross-Functional Interaction :
- Work closely with the marketing, product, and customer success teams to create a seamless experience from lead generation to customer conversion and post-sales onboarding.
- Provide feedback to the product and marketing teams to drive course improvement and the development of new offerings based on customer insights.
- Participate in leadership meetings to share team performance updates, discuss challenges, and propose solutions.
- Data-Driven Decision Making :
- Analyze sales performance data and provide actionable insights to senior management.
- Use data to forecast sales performance, identify areas for growth, and develop strategies to improve conversion rates.
Ideal Candidate Profile :
Education : Bachelor's degree in Business, Marketing, or a related field. MBA is preferred.Experience : Minimum of 10-12 years of experience in sales, with at least 5 years in a leadership role managing teams in a fast-paced, target-driven environment, preferably in EdTech or E-learning.Skills Required
Team Management, Coaching, revenue growth , Sales Strategy, performance reviews