3 Days Left : Project Manager - Us Business

Project Manager – US Business | Bangalore (Onsite) Location : Bangalore | Work Mode : 5-day office (Monday–Friday) Shift : 1 : 00 PM – 10 : 00 PM IST (US hours) Experience : 5–8 years Preferred Immediate Joiners We are hiring for one of our esteemed clients, a pioneer Conversational AI company transforming collections with omnichannel GenAI-powered assistants. About the Role We are looking for a Project Manager – US Business to lead strategic client engagements within the US collections and financial services portfolio. This is a high-impact, client-facing role where you’ll own the end-to-end client journey—from onboarding to expansion—ensuring exceptional delivery and measurable business outcomes. You’ll work closely with cross-functional teams and enterprise clients, driving adoption of cutting-edge Voice AI and GenAI technologies. Key Responsibilities During Solutioning Deliver compelling product demonstrations tailored to client needs. Design and propose custom solutions aligned with client objectives. During Onboarding Lead kickoff meetings and manage coordination across client stakeholders, vendors, and tech teams. Conduct discovery sessions, document requirements, and execute rollout plans. Lead solution and prompt engineering teams to develop custom AI bots suited to client policies and processes. During Activation Conduct performance reviews with clients to optimize campaign performance using data insights. Monitor SLAs and proactively address performance or delivery gaps. During Expansion Lead quarterly business reviews with executive stakeholders. Identify and drive upsell / cross-sell opportunities for account growth. What We’re Looking For Essential Experience 5–8 years of project management experience, ideally in collections or financial services. Proven ability to manage complex, high-value enterprise client relationships. Strong stakeholder management, escalation handling, and conflict resolution skills. Experience with API integrations and basic technical troubleshooting. A data-driven approach to problem-solving and decision-making. Preferred Qualifications Experience with collections technology stack (CRMs, campaign management tools, payment gateways). Exposure to Voice AI, Conversational AI, chatbot implementations, or SaaS / CPaaS projects. Experience with AI / ML solutions in financial services. Background in consulting and strong understanding of collections workflows and best practices. Why Join? Be at the forefront of GenAI innovation in financial services. Drive strategic partnerships with Fortune 500 clients in the US market. Work with a team that’s pushing the boundaries of AI-driven customer engagement. Thrive in a fast-paced, high-growth environment with global exposure. If you’re a strategic project leader passionate about AI, technology, and client success, we’d love to hear from you. Apply now or reach out directly with your resume at sushmita@olivegreenconsulting.com to explore this opportunity.