Jr. Call Center Representative

Job Description

Job Summary –

Call Center Representative will be responsible for performing written and verbal verification of employment. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Position Overview

Processing the allocated files for :

• Verification of Employment- by calling the borrowers Employers and verifying their employment details provided to the client.
• Evidence of Insurance- by calling Insurance Agencies to get the Hazard Insurance policy updated
• Payoff Demand- by calling other lenders to get an updated payoff statement for the borrower's previous loan.

Essential Job Functions

Requirements

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis' Service Transformation approach helps 'shrink the core' through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis' core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Skills Required

Data Entry