Customer Care Representative
Brace Infotech Private LtdMaharashtra, India1 day ago
Job descriptionThis position requires strong customer service skills Must be fluent in English Overall knowledge and experience in mortgage loan servicing desirable but not required Graduate degree is preferred Undergraduates must have at least 6 months call center experience Must be willing to work in US timings Shifts and Schedules : Our call center hours of operation are Monday – Friday 8 : 00am – 9 : 00pm EST, and on Saturdays 8 : 00am – 5 : 00pm EST, shifts will fall into those timeframes. Associate must have stable internet connect (> Currently on hybrid business model where employees will be scheduled to work from office and or at time work from home. Associated will be required to work from office for Training and initial production days till they start meeting production / performance numbers consistently - minimum 6 months Associate must be flexible as scheduled shift changes and skill set may be changed from Customer service to Customer resolutions and vice versa because of business needs.
JOB FUNCTIONS AND RESPONSIBILITIES
- Handle loan related customer inquiries over the loan servicing toll free telephone number for pre-foreclosure to delinquent accounts. Appropriately follows up with customers when commitments for payment are not met
- Logs all borrower contacts into the loan servicing system
- Offer long term resolutions to customers to resolve delinquency
- Proficient use of an autodialing system to maximize effectiveness and increase contact ratios
- Required to make the prescribed number of contacts during the daily work schedule
- Familiar with the customer relations functions and the services offered
- Perform miscellaneous job-related duties as assigned by the department manager
EDUCATION / EXPERIENCE
WORK SCHEDULE OR TRAVEL REQUIREMENTS
50 MBS speed) while schedule to work from home and must be resided at the base location (Office site) all the time while working from home.
Create a job alert for this search
Customer Care Representative • Maharashtra, India
Related jobs
- Promoted
Customer Care Executive (International Voice Process)
TPMaharashtra, India The role requires individuals with professional speaking skills and experience in international voice processes.Freshers with strong English-speaking abilities are also encouraged to apply.Engage w...Show moreLast updated: 1 day ago
- Promoted
Digital Lead Generation Enthusiast
TECNVIRONS PVT LTDAurangabad, IN Empower Your Business with Seamless Automation and Intelligent Communication".Tecnvirons is AI-powered multi-Channel communication and business management solution designed specifically for small ...Show moreLast updated: 16 days ago
- Promoted
Frontend Developer
Sipnudge Technologies Private LimitedJalna, Maharashtra, India IoT hardware and a companion Flutter mobile app.We are a young, fast-moving startup backed by early funding and driven by deep expertise in product development.
You’ll work closely with our backend ...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Representative
1 FinanceMaharashtra, India Guiding members through their journey with 1 Finance from downloading the application to executing the personal finance advisory plan.
Educating members on our tools and features to enhance adoption...Show moreLast updated: 1 day ago
- Promoted
Customer Support Representative
Kayana | Ordering & Payment SolutionsMaharashtra, India Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space.As a ...Show moreLast updated: 1 day ago
- Promoted
Customer Service Representative
MphasisMaharashtra, India Job Title : Customer Support Officer - BPO.Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune-411014 (Work from office).
Two ways cabs available up till 40 kms (Complete Night shifts on...Show moreLast updated: 1 day ago
- Promoted
Customer Service Officer / Sales
EcoOriginAurangabad, IN We're looking for an extroverted, outspoken salesperson who's confident, assertive, and not easily negotiated down.Engage with potential customers through various channels (phone, email, face-to-fa...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Specialist
Fwd CreativesAurangabad, IN Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production.
We offer a comprehensive suite of services designed to ...Show moreLast updated: 5 days ago
- Promoted
E-Commerce Automotive Spare Parts Customer Service Representative
Newparts, Inc.Aurangabad, IN Job Description : Automotive Customer Service Representative.Location : Remote (North American Hours).Desired Skills and Experience : .
Bachelor's degree in Engineering.Automobile Spare Parts / Automobi...Show moreLast updated: 30+ days ago
- Promoted
Sales Engineer
Industrial Tools CompanyMaharashtra, India, India Any Graduation with experience in Industrial Tools.Chennai, Pune, Ahmedabad, Bangalore, Hosur & Coimbatore.Ability to operate independently.
Strong relationship management and communication skills.P...Show moreLast updated: 12 days ago
- Promoted
Customer Service Representative
Bright MoneyAurangabad, IN Americans get out of debt, with the power of data science and machine learning.It is a mobile app that combines all the tools and tech needed to manage and get rid of debt.Bright’s tools include cr...Show moreLast updated: 30+ days ago
- Promoted
Customer Technical Support Specialist – SaaS Compliance Platform
BigRioAurangabad, IN Job Title : Customer Technical Support Specialist – SaaS Compliance Platform.Our client is a fast-growing SaaS company helping European organizations manage and maintain compliance with key regulati...Show moreLast updated: 8 days ago
- Promoted
Customer Service Representative - Email support
Selections HR Services Private LimitedMaharashtra, India Responsible for managing complaints raised by customers (directly or via third parties like Claims Management Companies or solicitors) regarding issues with their Vehicle finance loan.These complai...Show moreLast updated: 1 day ago
- Promoted
Customer Care Executive
HyvaMaharashtra, India Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries.
The company is committed to the develo...Show moreLast updated: 1 day ago
- Promoted
Customer Service Representative
NIITMaharashtra, India At NIIT Managed Training Services, we’re transforming the way the world learns, for the better.That’s why the world’s best-run learning functions across 30 countries trust us with their learning an...Show moreLast updated: 1 day ago
- Promoted
Customer Service Representative
TPMaharashtra, India The Customer Support Executive will apply his / her expertise and knowledge in handling voice-based interactions, resolving billing inquiries, and ensuring accurate and timely processing of medical c...Show moreLast updated: 1 day ago
- Promoted
Customer Service Representative
Credence Global SolutionsMaharashtra, India As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills.A...Show moreLast updated: 1 day ago
- Promoted
Walk-In Drive - Customer Support - International Voice process - Kolkata
Infosys BPMMaharashtra, India Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!.Infosys Limited Plot No IIIG / 2,P.As a Customer Service Advocate, you will be the frontline representative for consumer concern / qu...Show moreLast updated: 1 day ago