Walk-In Drive - Customer Support - International Voice process - Kolkata

🚀 Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!

🗓️ Walk-In Dates : 24th and 25th October 2025

📍 Interview Location : Kolkata Job Locations : Pune, Bangalore

⏰ Time : 10 : 00 AM to 1 : 00 PM

🏢 Venue : Infosys Limited Plot No IIIG / 2,P. S-New Town,

Kolkata - 700135 (Hatisala)

🔔 Mode : 100% Work from Office (WFO)

Role Overview :

As a Customer Service Advocate, you will be the frontline representative for consumer concern / query. Your primary responsibility is to assist customers with non-technical issues related to customer query related to orders, billing, banking , and services. You’ll provide timely and effective solutions, ensuring a positive customer experience.

Basic minimum requirement : :

• Should be flexible to work in Night shifts (US Shift) and flexible to work for 24 / 7 work environment
• Work from office mandatory
• Exposure to US contact center preferable

1. Customer Interaction :

Key responsibilities : :

📝 Mandatory Documents to Carry

▸ 10th & 12th Marksheets

▸ Graduation (All Semesters, CMM, Provisional & Degree Certificate)

⚠️ Laptops & cameras are not permitted due to security restrictions.

Government ID is mandatory for entry into the campus.

📌 How to Attend the Walk-In

🌟 Why Infosys BPM?

Come build your career with Infosys BPM. Lets grow, together. We cant wait to meet you!

Warm Regards,

Talent Acquisition Team 📩

Infosys BPM Ltd. 💼

Human Resources | INFY HR 🌐