Accounts Receivable Lead

Responsibilities

• Support global AR reporting tasks, invoicing, cash application, and collections
• Prepare key AR close deliverables including reconciliations, bad debt reserves, and journal entries.
• Support continuous improvement of AR operations, including automation and onboarding enhancements.
• Assist with maintenance and improvements of AR policies (Billings, Dunning, Collections).
• Support internal and external audit requests related to AR processes.
• Monitor aging reports and escalate at-risk accounts to the AR Manager.
• Help meet monthly cash collection and DSO targets. Coordinate with third-party collections agencies on aged accounts.
• Monitor ZoneBilling to ensure accurate billing sync with NetSuite; escalate sync errors as needed.
• Partner with the Billings team and Rev Ops to validate contract terms and billing schedules.
• Collaborate with Sales, Deal Desk, Revenue, and Legal to resolve billing and payment issues.
• Liaise with Sales and customer AP teams to ensure timely payments and issue resolution.
• Maintain and validate customer master data in coordination with Revenue and Billings.
• Contribute to ad hoc projects supporting the Order-to-Cash cycle.

Required Qualifications

#LI-SG1