Key Responsibilities :
Invoice Management :
- Timely and accurate generation of customer invoices in line with contract terms, purchase orders, and delivery milestones.
- Ensure tax compliance (GST, TDS) and proper documentation of billing adjustments or credit notes.
Collections & Cash Application :
Monitor accounts receivable aging and proactively follow up on overdue accounts.Drive collection efforts via regular communication with customers and internal stakeholders.Reconcile customer payments, resolve unapplied cash, and ensure accurate posting.Customer Relationship Management :
Build and maintain strong relationships with clients' finance teams.Handle customer queries, disputes, and escalations professionally and promptly.Reporting & Analysis :
Generate AR reports including aging summaries, DSO analysis, and collection forecasts.Identify at-risk receivables and recommend credit holds or escalations.Audit & Compliance :
Support statutory audits and internal control checks with proper documentation.Maintain records in line with company policy and regulatory standards.Process Improvement :
Streamline AR processes using automation tools or ERP functionalities (e.g, SAP, Oracle, NetSuite).Contribute to working capital optimization initiatives.Key Skills & Competencies :
In-depth understanding of accounts receivable processes, revenue cycle, and financial controls.Strong communication and negotiation abilities.High attention to detail and problem-solving mindset.Proficient in Excel and financial systems (ERP tools like SAP, Tally, NetSuite, Zoho).Familiarity with industry credit practices, invoice factoring, and AR insurance (preferred).Ability to work in a fast-paced, target-driven environment.(ref : iimjobs.com)