Position : Ticketing Executive Company Overview : Viswamitempowersolution is a leading travel and tourism company based in Nashik, Maharashtra. We specialize in providing personalized and hassle-free travel solutions to our clients. Our team is dedicated to providing exceptional customer service and ensuring a memorable travel experience for our customers. Job Overview : We are seeking a highly motivated and customer-oriented Ticketing Executive to join our team in Nashik. The ideal candidate will be responsible for managing ticketing operations and providing excellent customer service to our clients. This is a full-time position with a competitive salary and benefits package. Key Responsibilities :
- Handle ticketing operations including booking, issuing, and canceling tickets for domestic and international flights, trains, and buses
- Ensure accuracy and efficiency in ticketing procedures
- Communicate with customers to understand their travel needs and provide suitable options
- Provide timely and accurate information to customers regarding flight schedules, fares, and travel regulations
- Process payments and maintain accurate records of transactions
- Coordinate with airlines, hotels, and other travel partners to ensure seamless travel arrangements for customers
- Resolve any issues or complaints raised by customers in a professional and timely manner
- Stay updated with the latest travel trends, regulations, and industry developments Requirements :
- Bachelor's degree in Travel and Tourism, Hospitality Management, or a related field
- Minimum of 2 years of experience in ticketing operations in the travel industry
- Excellent communication and customer service skills
- Strong knowledge of ticketing systems and procedures
- Familiarity with domestic and international travel regulations and requirements
- Proficient in MS Office and GDS systems
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Attention to detail and accuracy in ticketing procedures
- Fluent in English and Hindi, knowledge of other languages is a plus
- Willingness to work flexible hours, including weekends and holidays if required If you are passionate about travel and have a strong background in ticketing operations, we would love to hear from you. Join our dynamic and growing team at Viswamitempowersolution and be a part of creating unforgettable travel experiences for our customers. Apply now and embark on an exciting career in the travel industry!
Skills Required
gds systems , Ms Office, ticketing systems