Job Description
Position : Airport Ground Staff is a leading provider of airport ground handling services in Chennai Airport India.
We are committed to providing efficient, safe, and reliable services to our customers and ensuring a positive experience for all airport passengers.
Job Overview :
are seeking a highly motivated and customer-oriented individual to join our team as an Airport Ground Staff at Mumbai Airport. The ideal candidate will have excellent communication skills, a professional demeanour, and a strong commitment to providing exceptional customer service.
Key Responsibilities :
- Greet and assist airport passengers with check-in, boarding, and baggage handling
- Provide information and assistance to passengers regarding flight schedules, delays, and other relevant information
- Ensure the safety and security of passengers by following all airport regulations and procedures
- Handle and resolve customer complaints or concerns in a timely and professional manner
- Collaborate with other airport staff to ensure smooth operations and efficient service delivery
- Maintain a clean and organized work environment
- Adhere to company policies and procedures always
- Continuously update knowledge of airport and airline regulations and procedures Qualifications :
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and dynamic environment
- Strong problem-solving and decision-making skills
- Flexibility to work various shifts, including weekends and holidays
- Familiarity with airport operations and regulations is a plus
- Must be able to pass a background check and obtain necessary airport security clearances Benefits :
- Competitive salary
- Health insurance
- Paid time off
- Opportunities for career growth and development
Requirements
Airlines Ground Staff