Intelliswift Software - Salesforce Developer - Amazon Connect

Must Have skills : salesforce + amazon connect

Primary Skills : AWS CLOUD, Salesforce

Primary Responsibilities :

• Develop and implement customer service solutions using Salesforce Service Cloud Voice.
• Leverage Amazon Connect to provide seamless, efficient, and high-quality customer service experiences.
• Design and build high-performance applications on the Salesforce.com platform.
• Assist with the integration of other systems and tools into Salesforce, ensuring efficient data flow and seamless customer experiences.
• Perform troubleshooting and issue resolution for the Salesforce.com platform and applications.
• Keep up to date with Salesforce releases, features, and best practices and ensure we are maximizing efficiency and capitalizing on the full features and benefits of the system.
• Provide technical support and training to end-users for any Service Cloud Voice related issues.

Qualifications :

(ref : hirist.tech)