Operations Associate

LeapUp Edutech Pvt Ltd is seeking a proactive and detail-oriented Operations Associate to streamline our operational processes and enhance the experience for our students and faculties. You will play a critical role in coordinating schedules, managing data, and driving process efficiency. If you are an organized multitasker with a knack for problem-solving, this role is perfect for you.

Key Responsibilities :

• Manage comprehensive student onboarding, including data collection, portal registration, and communication group integration.
• Coordinate and schedule live training sessions, liaising with trainers for content development, setting deadlines, and ensuring effective use of collaboration tools.
• Act as the primary point of contact for colleges to gather lecture timings and facilitate program commencement, including orientation on portal usage, course timelines, and examination procedures.
• Oversee the scheduling and execution of all assessments (viva / exams) and provide timely updates and instructions to students regarding live sessions and examination protocols.
• Monitor student progress and attendance through weekly polls and portal-generated reports, while also managing the paper checking process and marks submission to colleges.
• Administer and synthesize post-course feedback, contributing to continuous program improvement and ensuring timely certificate issuance.
• Provide prompt and effective support to student inquiries related to the portal, course content, or examination processes.

Qualifications and Skills :

What We Offer :

Skills Required

google sheets , Excel