Manual Tester _ Customer Touchpoint

What should you bring along

• 5 -10 years of experience in manual testing of web, desktop, or mobile applications.
• Strong attention to detail with excellent analytical and documentation skills.
• Good understanding of SDLC, STLC, and defect life cycle.
• Ability to work independently and collaboratively within Agile or Waterfall environments.
• Strong verbal and written communication skills.

Must have technical skill

• Proficiency in writing test scenarios, test cases, and test data preparation.
• Experience using test management tools like JIRA, Zephyr, TestLink, or HP ALM.
• Basic knowledge of SQL to validate backend data.
• Familiarity with bug tracking tools and clear defect reporting practices.
• Very good knowledge on Database.
• Ability to perform functional, regression, integration, smoke, and exploratory testing.
• Knowledge on Sales Journey, Banking / SF.

Good to have skills

• ISTQB Foundation Level certification or equivalent.
• Exposure to API testing using Postman or Swagger.
• Basic understanding of automation tools like Selenium (for growth into hybrid roles).
• Experience working in BFSI, healthcare, e-commerce, or telecom domains.
• Knowledge of accessibility and usability testing principles.

Skills Required

Api Testing, Sdlc, Stlc, Jira, Zephyr