Project Lead (SaaS MetalCloud)
Location : Kolkata HQ, with frequent pan-India travel
Experience : 3–5 year
About NowPurchase
At NowPurchase, we’re on a mission to digitally transform the metal manufacturing industry—one foundry at a time.
Our vision is bold :
To build a tech-first ecosystem that empowers foundries to procure better, melt smarter, and operate with unmatched efficiency.
Our flagship SaaS platform MetalCloud is at the heart of this revolution—bringing real-time visibility, process discipline, AI-driven insights, and production control to an industry that has historically operated on gut-feel and manual processes.
We’re not just building software.
We’re redefining how an entire industry thinks, works, and grows.
Why This Role Exists
As MetalCloud expands rapidly—onboarding 10+ new projects every year —the need for a strong Project Lead has become critical.
This role is being created to :
- Manage and implement custom projects with precision and speed with Optimum resource consumption.
- Align every stakeholder—from Sales to Product to Tech—to a single execution plan
- Ensure customers realise actual, measurable value from the solutions we deploy
- Build a repeatable, scalable project implementation engine
- Reduce effort, increase efficiency, and deliver a consistent customer experience
- This role carries large ownership , high visibility , and direct impact on the success of every custom project we deploy.
What the Role Looks Like
As a Project Lead, you become the face of NowPurchase for customers after the sale closes.
You will :
Take complete ownership of custom project implementationWork cross-functionally with Sales, Product, Tech, and Customer SuccessEnsure the earliest possible go-live with efficient resource managementBuild trust, confidence, and long-term relationships with customersEnsure customers actually use MetalCloud and realise value from itThis is a hands-on role —ideal for someone who thrives in the field, takes ownership, and enjoys solving real industrial problems
Job Summary (TL;DR)
We’re looking for a 3–5 year experienced B2B Implementation Leader , preferably based in Kolkata, who can take full ownership of project success—from kickoff to renewal & so on.
Key Responsibilities
1. Project Implementation
Execute the implementation of projects across regions (South, West, East, North)Frequently travel for high-value accounts or escalationsEnsure customers go live with minimal delaysDelivery of project under the given constraints ofo Time,Scope,Cost & Quality3. Onboarding Strategy & Execution
Plan and manage rollout timelinesConfigure workflows as per customer requirementsEnsure seamless coordination between product, tech, and field teams6. Metrics, Reporting & Performance Tracking
Track KPIs (activation time, go live tiem)Share implementation reports with leadershipMaintain complete visibility of project progress across regions8. Relationship Management
Build long-standing customer relationshipsCelebrate wins, ensure satisfaction, and act as a trusted advisorSkills & Experience We’re Looking For
Must-Have
Excellent verbal & written communication skillsStrong organisation, multi-tasking, and problem-solving abilities with full ownershipBachelor’s degree in Engineering with 2–3 years of B2B project implementation experienceProven execution capability in distributed / on-site environments with willingness to travel across IndiaExperience in custom project implementation, industrial automation, or digitisation projectsFamiliarity with CRM / CS tools (Zoho, HubSpot, Gainsight)Attention to detail with ability to work in ambiguityUnderstanding of business fundamentalsVendor management, purchasing, and negotiation skillsGood-to-Have
Experience with manufacturing / foundry customersExperience hosting demos, webinars, or check-insExperience in industrial SaaS / ProjectsOur Hiring Process (Fast & Transparent)
Initial HR ConversationInterview with Senior Manager (Projects)Interview with Business Head – MetalCloudFinal Round with CEO / CTOCareer Growth Path
Project Lead (MetalCloud) → Project Manager(MetalCloud) → Senior Manager(Projects) d) → VP(Projects) -CXOs
Ready to Join Us?
If you’re excited about working at the intersection of SaaS, manufacturing, project implementation, and customer success —this is where you belong.