City Head Operations - Transition Care Centres

Role Title : City Operations Head (Senior Care Homes - Transition Care Centres)

Business Unit : Antara Assisted Care Services (Max Group Healthcare Company)

Location : Bangalore

Qualification : Graduate (MBA / PG in Hospital / Healthcare Management preferred)

Experience : Minimum 10 years in Hospital / Healthcare Operations with strong team

leadership & P&L management experience, must have Multi Centre Operations management experience

Role Overview

The City Operations Head will be responsible for leading, managing, and scaling the end-to-end non-clinical operations of Antaras Assisted Care Centres across Bangalore, including Care Homes and Transition Care Centres. The role will ensure operational excellence, customer experience, financial performance, and compliance across all centres, while fostering a culture of service, efficiency, and care.

Key Responsibilities

1. Business & P&L Management

• Own full P&L for the Bangalore Assisted Care business, including revenue, cost, profitability, and ROI.
• Drive business growth, occupancy, and overall financial performance of Care Homes & Transition Care Centres.
• Monitor budgets, forecasts, and financial KPIs to ensure cost-efficient operations.

2. Operations Leadership & Service Excellence

3. People & Team Management

4. Customer & Stakeholder Management

5. Compliance, Governance & Risk Management

6. Growth, Expansion & New Centre Launch Support

Candidate Requirements