City Operations Management - Oversee day-to-day operations across all stores or locations to ensure smooth, consistent, and efficient functioning.
Team and Manpower Management - Oversee team performance, provide guidance to on-ground managers, and ensures attendance and shift planning.
Performance Monitoring - Track key metrics like attendance, productivity, order fulfilment timelines, shrinkage, and process adherence, and take steps to improve gaps.
Issue Resolution and Coordination - Work with internal teams such as HR, Finance, Logistics, and Compliance to resolve operational issues quickly and prevent disruptions.
Compliance, SOP Implementation, and Governance - Ensure all stores follow company SOPs, safety norms, audit requirements, and operational guidelines to maintain consistency across the city.
(ref : iimjobs.com)
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City Head • Bangalore, India
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