Voice Process Expert

Infosys BPMGhāziābād, Republic Of India, IN

15 hours ago

Job description

Greetings from Infosys BPM Ltd.,

We are hiring for Senior Process Executive (Customer Service- Voice Process)- Ghaziabad

Please find below Job Description for your reference :

Job Location : Ghaziabad
Work Mode : Work from office
Qualification : Any Graduate
Designation : Senior Process Executive
Experience : 1-2 Years
Shift : Day Shifts (09 : 00 AM to 06 : 15 PM)
Week Offs : Need to Flexible of week off (Sunday fixed off and 1 rostered off from Monday to Saturday).
Notice Period : Looking for Immediate Joining Or 15 Days

NOTE :

We are looking for full-time graduates with strong communication skills who are comfortable working from our Ghaziabad office .

Candidates must be proficient in both Hindi and English .

Job Description :

Effectively executes calls of customers

Resolves query / issues as per deliverables outlined

Follows all pre-defined procedures to meet SLA Target and ensure performance parameters are met

Maintains voice quality as per standard agreed

Handles repetitive calls and strives for target maximization to meet quality standards.

If interested, please share your Updated Resume with below details to cs.elakiyadhevi@infosys.com

Name :

Email & Mobile Number :

Graduation :

Date Of Birth :

Post-Graduation : (If applicable) :

Total experience :

Relevant experience :

Current / Previous Company name :

Current CTC :

Expected CTC :

Notice period :

Current location :

Thanks & Regards,

Talent Acquisition Team

Infosys BPM Ltd

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Voice • Ghāziābād, Republic Of India, IN

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