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Business Development Manager

Business Development Manager

Embassy OliveKolkata, West Bengal, India
2 days ago
Job description

Key Responsibilities :

Business development planning :

  • Planning and overseeing new marketing initiatives with a typical horizon of 2-4 years.
  • Adjudicate the inclusion of new opportunities in the Win Work pipeline.
  • Analyse the customer base across Embassy & Olive to establish a common approach to retention and growth.
  • Enhance business development work to achieve new signing targets.
  • Researching organizations and individuals to find new opportunities.

Business intelligence :

  • Perform market analysis and research on competition.
  • Develop and manage an up-to-date understanding of the macroeconomic environment over the agreed plan period, using the information to consider the implications for existing and new properties.
  • Develop an understanding of relevant sectors and how they are likely to respond.
  • Undertake key research to understand the Business and project drivers of sectors, customers, and potential opportunities.
  • Client relationships :

  • Build on an already established network of contacts across Olive to bring opportunities into the business that can be converted to signed properties.
  • Be able to both take the lead on client relationships.
  • Increasing the value of current customers while attracting new ones.
  • Liaise with key stakeholders – Property owners, Transition, Sales, and Operations team, across all stages from lead generation to property going live.
  • Engage with customers to anticipate potential business opportunities and implement actions that will position Olive with differentiated advantage.
  • Prepare programmes of external communication, customer engagement and brand promotion that will contribute to the achievement of Olive’s objectives.
  • Key networking / events :

  • Organise and represent Olive at key networking events to raise the company profile.
  • Facilitate client targets dinners (Industry or Olive lead) to bring together the regional / operational team with our target client organisations to nurture client relationships and translate into real opportunities.
  • Key measures & targets :

  • Market intelligence reports to be updated to track targets.
  • Client engagement numbers against opportunities converted.
  • New clients introduced to Olive.
  • Customer satisfaction undertaken and feedback to be reported quarterly to the CEO.
  • Person Specification :

    The ideal candidate is expected to fulfill the following criteria :

  • Experience in building commercial relationships to help deliver improved service and innovation to the customer.
  • Existing network of contacts within hotel industry and Co-Living industry within the Indian subcontinent.
  • Detailed knowledge of marketing and business development (strategic and tactical).
  • Strong verbal and written communication skills.
  • Ability to prioritise workload and meet deadlines.
  • Ability to seek and develop new relationships to achieve strategic business objectives.
  • Ability to convert client relationships into opportunities for the business.
  • Create a culture of constructive and effective communication.
  • Communicate with authority and conviction in all situations with all levels of staff / client organisations.
  • Ability to contribute to development of strategy and take responsibility for delivering strategic objectives.
  • Recognise changing market forces that may impact upon own or customers’ business and puts plans into action to make a positive contribution.
  • Ability to lead a team and collaborate effectively with diverse internal and external teams.
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    Development Manager • Kolkata, West Bengal, India

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