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Business Intelligence Manager

Concentrixnarela, delhi, in

7 days ago

Job description

About Company

Concentrix is a technology-enabled global business services company specializing in customer engagement and business performance. With more than 4,00,000 staff, Concentrix is present across 40 countries and six continents. We are considered as a category leader in the CXM (Customer Experience Management) Services. You may please visit the website-www.concentrix.com

Role - Business Intelligence

Location - PAN INDIA

Experience : 4- 7 Years

Mode of Work - Remote

Shift - Night Shift (5 : 30pm IST to 2 : 30am IST)

Notice Period : Immediate to 15 Days max

Mandate skills-

Min 3+years experience
Strong knowledge of BI tools ( Power BI and Tableau)
Experience in Excel
Knowledge in SQL and data modeling concepts.

Job Description

Key Responsibilities

Team Leadership & Management

Supervise, mentor, and develop BI analysts and specialists.

Assign tasks, monitor performance, and ensure timely delivery of reports and dashboards.

Foster a culture of continuous learning and improvement within the BI team.

Data Strategy & Analytics

Oversee the development and maintenance of BI solutions (dashboards, reports, KPIs).

Ensure data accuracy, consistency, and reliability across all BI outputs.

Work with stakeholders to understand business requirements and translate them into BI solutions.

Monitor industry trends and best practices in BI and analytics.

Collaboration & Stakeholder Management

Partner with business leaders, operations, finance, and other teams to identify reporting needs.

Provide actionable insights and recommendations to support decision-making.

Act as a point of escalation for BI-related issues or requests.

System & Process Management

Oversee BI tools and platforms, ensuring proper usage, optimization, and troubleshooting.

Ensure compliance with data governance, security, and privacy standards.

Drive automation and process improvements in reporting and data management.

Qualifications

Bachelor’s degree in Business, Data Analytics, Information Technology, or a related field (Master’s degree is a plus).

Proven experience in Business Intelligence, Data Analytics, or a related field.

Prior experience in a supervisory or team lead role.

Strong knowledge of BI tools (e.g., Power BI, Tableau, Qlik, Looker, etc.).

Proficiency in SQL and data modeling concepts.

Excellent analytical, problem-solving, and communication skills.

Ability to manage multiple priorities and deliver results under tight deadlines.

Key Competencies

Leadership and people management

Analytical and critical thinking

Strong business acumen

Technical expertise in BI and data visualization

Effective communication and stakeholder engagement

Continuous improvement mindset

Note - Interested candidate can share CV on Vivek.kaul@concentrix.com

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Manager • narela, delhi, in

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