Application Support EngineerCareStack - Dental Practice Management • kochi, India
No longer accepting applications
Application Support Engineer
CareStack - Dental Practice Management • kochi, India
5 days ago
Job descriptionCollaborate with cross-functional teams to troubleshoot and diagnose technical issues, ensuring timely and effective resolution. Going through & understanding internal system logs to debug issues. Write database queries needed to troubleshoot and investigate issues. Talking to Customers through email over different issues they might encounter. Monitoring of application availability, performance and initial triage of product-related incidents. Proactively analyze any incidents that occur and ensure these are responded to promptly within agreed SLAs. Redirect any issues requiring further analysis to the product engineering team Perform validations after scheduled changes within specified Maintenance Windows ensuring the Complete regular operational activities to maintain environments with minimal disruption and higher availability. Proactively Monitor Application Components to improve customer experience. Beginner to intermediate level knowledge in MySQL Application / Server log monitoring Linux server administration (basics) Requirements Flexibility to work in shifts. Good understanding of REST API’s and Database Ability to write SQL queries Analyzing application logs Triaging of issues Proficiency in English & being able to communicate in it. Excellent Time Management & Multi-tasking skills. Networking - Basic understanding of networking concepts, including basic protocols, with the ability to troubleshoot and resolve connectivity issues.
Responsibilities :
- Provide implementation support to the Onboarding team, assisting in the smooth integration of our products and services for new clients.
- Address technical inquiries from clients and internal teams regarding system functionality,
configurations, and usage.
functionalities are up and running as desired.
Must-have Skills :
Create a job alert for this search
Application Support Engineer • kochi, India
Related jobs
)
Application Support / Product Support Engineer
Confidential • Cochin / Kochi / Ernakulam
We are looking for a proactive and analytical Support Engineer to handle client-reported issues across the project.The role involves close collaboration with the development team and end users thro...Show more
Last updated: 23 days ago • Promoted
Application Developer
Confidential • Cochin / Kochi / Ernakulam
End-to-End Feature Development : Develop, test, and deploy high-quality web applications and enterprise solutions.Stakeholder Collaboration : Work with internal and external stakeholders to understan...Show more
Last updated: 11 days ago • Promoted
Senior Application Support Engineer
Zeller • Kottayam, IN
At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments.We believe in a ...Show more
Last updated: 30+ days ago • Promoted
Application Specialist
Repario • Kochi, IN
We are seeking a highly skilled Application Specialist to provide first-call resolution support for hosted eDiscovery applications and infrastructure services.
Primary duties include providing clien...Show more
Last updated: 20 days ago • Promoted
Senior Application Security Engineer
Sphera • Kottayam, IN
Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability.Our mission is to create...Show more
Last updated: 9 days ago • Promoted
Technical Support Engineer for a Web / Mobile application for US Company
Textellent, Inc. • Kochi, IN
Full Time | 100% Work From Home | US Office Hours.You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineeri...Show more
Last updated: 30+ days ago • Promoted
Product Support Engineer
Astra Security • Kochi, IN
Astra is a cybersecurity SaaS company that makes otherwise chaotic pentests a breeze with its one-of-a-kind AI-led offensive Pentest Platform.
Astra's continuous vulnerability scanner emulates hacke...Show more
Last updated: 3 days ago • Promoted
Application Support Engineer
Sycamore Informatics Inc. • Kottayam, IN
Designation - Application Support Engineer.Technical - Strong command of SQL, Unix / Linux and Windows environments and ITIL processes.
Demonstrated excellent verbal and written communication skills.A...Show more
Last updated: 30+ days ago • Promoted
Desktop Support Engineer
financial.com AG • Kochi, Kerala, India
Agile and communicative working environment with a stylish office at Kochi Infopark.Employment contract with a financially stable company of German origin.
Short and fast decision-making processes h...Show more
Last updated: 21 days ago • Promoted
Advanced Business Application Programming Consultant
LTIMindtree • Kochi, IN
We are seeking a skilled and experienced SAP ABAP Developer to join our team.The ideal candidate will be responsible for designing, coding, testing, and implementing SAP applications using the ABAP...Show more
Last updated: 3 days ago • Promoted
Emulation Engineer / Lead
eInfochips (An Arrow Company) • Kottayam, IN
Role : Emulation Engineer / Lead.Job Location : Noida, Chennai, Bangalore, Hyderabad, Ahmedabad.You must be having BS or MS in Electrical OR Electronics engineering.
Minimum 4+ Years of Emulation Expe...Show more
Last updated: 30+ days ago • Promoted
Desktop Engineering Support
Luxoft • Kottayam, IN
Investigate systemic issues that negatively affect the end user experience, implement solutions that increase productivity.
Work with business partners to understand needs and pain points that impac...Show more
Last updated: 12 days ago • Promoted
Application Support Engineer (Chat / Email) - Trading Analytics Platform
Smirmatec Private Limited • Kottayam, IN
Remote (India) | 🕒 5 : 30 PM – 3 : 30 AM IST (US Market Hours).Monday–Saturday | 💼 Full-Time | 🎯 Probation : 3 Months.
Incomplete applications (missing form or recording) will not be considered.SaaS o...Show more
Last updated: 15 days ago • Promoted
Technical Application Specialist
Meril • Kottayam, Kerala, India
Primary Function The Technical Application Specialist – Orthopedics is responsible for providing technical expertise, clinical support, and training on orthopedic products and solutions to healthc...Show more
Last updated: 2 days ago • Promoted
Application Architect
Confidential • India, Cochin / Kochi / Ernakulam
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digit...Show more
Last updated: 23 days ago • Promoted
Technical Support Engineer
Atlassian • Kottayam, IN
Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more
Last updated: 17 days ago • Promoted
LLM APPLICATIONS ENGINEER
Confidential • Cochin / Kochi / Ernakulam
The LLM Applications Engineer transforms AI prototypes into modular, secure, and production-ready workflows.This role focuses on orchestrating AI agents, implementing observability, and building to...Show more
Last updated: 23 days ago • Promoted
Technical Support Engineer
Alvaria CX • Kottayam, IN
From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show more
Last updated: 30+ days ago • Promoted