E-commerce QA Specialist
We are seeking a detail-oriented E-commerce QA Specialist to validate and ensure the functional accuracy of our e-commerce systems. You will drive quality assurance across the entire customer journey—testing workflows, conducting UAT, and collaborating with cross-functional teams.
Key Responsibilities
- Perform end-to-end functional testing of e-commerce modules : browsing, product search, cart, checkout, payments, and order tracking.
- Conduct User Acceptance Testing (UAT) with business stakeholders before every release.
- Identify, document, and track defects, collaborating with developers for timely resolution.
- Validate integrations with external systems, including ERP, CRM, payment gateways, and logistics platforms.
- Create and maintain test cases, scenarios, regression suites, and validation scripts.
- Participate in release validation, smoke testing, and post-production verification.
Business & Functional Analysis
Translate business requirements into actionable and testable use cases.Collaborate with business teams to gather requirements; create BRDs and FSDs.Ensure comprehensive functional coverage for all user journeys and scenarios.Collaboration & Process Improvement
Contribute actively in sprint planning, demos, standups, and retrospectives.Provide process improvement suggestions to drive QA quality and efficiency.Prepare detailed test summary reports, defect metrics, and traceability matrices.Support release readiness reviews with thorough documentation.Required Skills & Qualifications
Bachelor's degree in Computer Science, Information Systems, or related discipline.2–4 years of QA or functional testing experience in e-commerce platforms.Hands-on expertise in Shopify, Salesforce Commerce Cloud, WooCommerce, Magento, or custom-built systems.Strong knowledge of API testing, data validation, and integration workflows.Ability to write and manage test cases, BRDs, FSDs, and UAT documentation.Analytical mindset focused on delivering top-notch user experiences.Preferred Skills
Familiarity with agile development and sprint-based QA processes.Experience with test management tools (e.g., JIRA, TestRail, Zephyr).Excellent communication and cross-team collaboration skills.Skills Required
Shopify, Zephyr, Test Cases, Jira, Api Testing, Magento, Testrail, Data Validation, Woocommerce