Network Operations Specialist

Dear Candidate,

Greetings from TATA Consultancy Services!!

Thank you for expressing your interest in exploring a career possibility with the TCS Family.

Hiring For : - Network Admin

Location : Hyderabad

Experience : 4 - 6 Years

Undertake / Oversee complex network fault investigations at an L2 level in local and wide area environments using information from multiple sources in coordination with the network vendors .

• Rich experience in troubleshooting network issue end-to end (with technology support Meraki ,Viptela ,F5 etc. ) .
• Problem management – Oversee the problem management of P1 incidents & repeat failures. Ensure that root cause is identified & remediations are applied through the change management process.
• Continual improvement – Drive service improvement / development plans along with network vendors & other internal teams. Actively contribute to service / technology reviews. Generate ideas for enhancing network stability / improving end user experience & drive them through to closure.
• Audits – Conduct regular audits on the LAN / WAN infrastructure to ensure all configurations & infrastructure are following pre-defined network standards. Support other internal / external audits.
• Change management – Technical review & impact assessment of network changes.
• DDI Architecture - Have a deep understanding of DDI architecture including DNS,DHCP ,IPAM components including managing DHCP leasing ,ip address management .
• Tools & Automation – Support the organization’s digital agenda by identifying potential areas for automation & implementing them, hands on Thousand eye & Datadog tools will be advantage.
• Operational acceptance - Define & implement technical standards / other requirements for onboarding new network infrastructure onto the network.
• Vulnerability Management- Ownership on the Vulnerability management process and ensures exploitable Vulnerabilities are remediated on time and no security breaches happen on the network.
• Report on key indicators - Review, Analyze and Improve the SLA parameters of each of the vendor, participate in MSRs, WSR ,QBRs with respect to Networks.