NewRocket brings over 19 years of advising and supporting clients in designing implementing and managing AI-enabled digital workflows to improve employee and customer experiences. An Elite ServiceNow Partner and ServiceNow Global Partner Award Winner the Company has completed over 3000 projects across nine industry specializations. NewRocket Goes Beyond Workflows to help clients transform their enterprise into a place where employees flourish customers thrive and people matter. With over 3000 ServiceNow certifications NewRockets business strategists take a holistic strategic approach to optimize the ServiceNow platform and help clients solve industry-specific challenges.
Why You
NewRocket is seeking a ServiceNow Solution Architect (ITAM SAM Pro) to be responsible for leading the successful delivery of ServiceNow solutions and services within our Experience practice. This position is a high-profile growth opportunity that demands a highly motivated individual with strong technical communications and organizational skills who is eager to succeed and become part of a rapidly growing company. The candidate will join an existing team working within the US market.
The Role
- Manage all aspects of application development including design coding debugging testing troubleshooting and documenting systems query optimization and report-writing.
- Customize (ITAM SAM Pro) ServiceNow applications.
- Experience with implementing integrations with ServiceNow Discovery and Core module (Normal Incident MIM Problem Knowledge Change ESS CMS ).
- Creation of script-based Assignment and Approval rules custom-related lists Access Control list UI Policy and client script.
- Experience with ServiceNow for custom application design and development.
- Create and execute development plans as appropriate to meet changing needs and requirements.
- Knowledge of ITIL V3 processes and hands-on with ITIL process implementation.
- Conduct requirements gathering workshops
What You Will Be Doing
Help integration team in planning and packaging the ServiceNow ITAM integration solution.Conduct Requirements Analysis sessions and customer workshops.Troubleshoot and support ServiceNow based applications and systems.Draft use cases and functional requirements documents.Draft proposals and statements of work for solutions.Reviewing and providing guidance on functional requirements documents.Provide technical assistance in a pre-sales capacity.Design custom or product-based solutions based on ServiceNow applications.What You Bring Along
Experience with ServiceNow ITAM products.5 - 10 years of experience in application development at a SaaS PaaS or Enterprise Software Development Company.4 years of ServiceNow Platform Experience with an in-depth understanding of ServiceNow architecture.Passion in engineering science and technology. Applying principles techniques procedures and equipment to the design and production of managed services.Collaboration with customers is something you love to do! Including customer needs assessment meeting quality standards for services and evaluation of customer satisfaction.Thrives in strategic planning resource allocation production methods and coordination of people and resources.Experience with IT systems and technology platformsAdapts quickly in a fast-paced environment!Technical Skills
Programming languages : JavaScript Java Web Services PowerShell Shell Script HTMLDatabases : Familiar withOracle Microsoft SQL 2000 / 2005 PostgresWeb Servers : Jakarta Tomcat ApacheVirtual : VMware Hyper-VProtocol : TCP / IP Ethernet FTP SSH T1 & FirewallsEducation :
A four-year undergraduate degree in Computer Science Computer Engineering Information Systems or demonstrated work experienceCertifications & Knowledge
ServiceNow Fundamentals certification requiredServiceNow Implementation Specialist in two or more applications preferredThe candidate must be willing and able to continue their education within the ServiceNow platform and beyond. It is expected that the candidate will be able to complete ServiceNow competency Certifications as well as Module Accreditations.We Take Care of Our People
NewRocket is committed to a diverse and inclusive value and celebrate diversity believing that every employee matters and should be respected and are proud to be an equal opportunity workplace and affirmative action employer committed to providing employment opportunity regardless of sex race creed color gender religion marital status domestic partner status age national origin or ancestry physical or mental disability medical condition sexual orientation pregnancy citizenship military or Veteran statusFor individuals with disabilities who would like to request an accommodation please contact .
Key Skills
Business Process,VMware,Cloud,HTML5,Windows,Project managements,AWS,Infrastructure,Web Services,JQuery,Java,Computer Engineering,Solutions design,Technical Solutions,Analytics
Employment Type : Full Time
Experience : years
Vacancy : 1