Talent.com
This job offer is not available in your country.
HR Shared Services - Global

HR Shared Services - Global

Black BoxIndia
30+ days ago
Job description

Salary : Competitive / Paid in Indian Rupee . INR / Annual Recommended Quick Links

  • Jobs by Location
  • Jobs by Industry

What You Should Know About This Job

Work location - Manyata Tech Park, Bangalore

Mode - Work from office

Shift timing - 2pm-11pm / 6pm-3am

Summary :

Black Box is looking for an HR Shared Services Representative to join our global Human Resources team. This position will be responsible for providing customer service and assistance to employees by responding to employee inquiries, as well as providing support services to all company employees with a high degree of customer satisfaction, expertise and timeliness. This is a key role for performing activities related to Human Resources delivery including compliance, transactions, and customer service.

Essential Functions :

  • Performs transactions related to one or more HR specialties with a high degree of accuracy and strict adherence to written procedures, such as data updates or employee assignment changes.
  • Responds to incoming correspondence from employees or managers for HR related inquiries. References company policies and procedures to ensure accuracy of response and to offer all available information. Determines and addresses any unstated needs. Recognizes when escalation of a situation is necessary.
  • Providing excellent internal HRSS delivery to Black Box employees in North America and Europe.
  • Maintains knowledge of organizational and departmental policies and procedures. Provides consultation related to HR operations and policy to employees.
  • Portrays a positive, professional, customer and delivery orientated image of the company. Seeks to drive results and beneficial outcomes for the HR team and customer.
  • Collaborates effectively with others in order to execute tasks and fulfil key deliverables within the HR team in order to develop credibility. Integrates efficiently with team members, seeking input / assistance as needed.
  • Work with managers around tier 1 employee relations issues.
  • Adhere to standard operating procedures while periodically auditing work to ensure accuracy
  • Additional duties as assigned

    • Education Requirements :

    Bachelor's degree in Human Resources, Business or related field required.

    Experience Requirements :

  • Minimum 5 years' experience in Human Resources internal HR customer service and data entry strongly preferred.
  • Experience of delivering HR services to Internal employees across America and Europe .
  • Prior data entry experience in an HCM platform required; experience with ADP, Oracle and People Soft strongly preferred.
  • Must be proficient with Microsoft Office applications (Word, Excel, PowerPoint).

    • Competencies

  • Strong interpersonal and customer service skills, with the ability to work both independently and in a team environment.
  • Ability to multi-task, work under pressure and adapt to change.
  • Must be able to manage highly confidential and sensitive information.

    • Candidates who can join immediately will be preferred

    Candidates should be open to work in a 2pm-11pm / 6pm - 3 am shift.

    Create a job alert for this search

    Global • India

    Related jobs
    • Promoted
    HR Manager (Remote, EST Hours)

    HR Manager (Remote, EST Hours)

    2Creative Solutions LtdNagpur, IN
    Remote
    Before applying, answer these 3 questions in your application (mandatory) : .HR leadership (preferably IT / consulting firms)?. Can you work 5 days a week, aligned to.IT solutions that help our clients ...Show moreLast updated: 23 days ago
    • Promoted
    Senior – HR Strategy & Operations

    Senior – HR Strategy & Operations

    Admaren Tech Private LimitedIndia
    Job Title : Senior Manager – HR Strategy & Operations.Years of Relevant Experience : 6–12 years.Reporting Organization : Our Company. Admaren is seeking a strategic and execution-driven HR professional...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    High Salary! HR Manager (Freelance / Contract)

    High Salary! HR Manager (Freelance / Contract)

    DataBeesIndia
    Location : INDIA (Remote / Hybrid as required).Experience Required : 10+ Years (with strong expertise in data & cloud sector hiring is a advantage ). We are in the process of building a flagship Data Pl...Show moreLast updated: 2 hours ago
    • Promoted
    • New!
    HR Services Specialist

    HR Services Specialist

    Trigent Software Private LimitedIndia
    As an HR Services Specialist, you will play a critical role in delivering accurate and timely HR services to employees and managers. You will manage HR transactions, maintain employee data in HR sys...Show moreLast updated: 10 hours ago
    • Promoted
    • New!
    HR Solutions Services Associate I

    HR Solutions Services Associate I

    Conduent Business ServicesIndia
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...Show moreLast updated: 10 hours ago
    • Promoted
    Consultant (spanish native) - HR psychometrics

    Consultant (spanish native) - HR psychometrics

    Central TestIndia
    Competitive / Paid in Indian Rupee.What You Should Know About This Job.Central Test is an international publisher of.We offer innovative and reliable tools that combine. Central Test offers a comple...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    AVP- HR Technology, Mumbai

    AVP- HR Technology, Mumbai

    SMBC GroupIndia
    Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group).Built upon our rich Ja...Show moreLast updated: 10 hours ago
    • Promoted
    HR Operations Lead

    HR Operations Lead

    Tekskills Inc.India
    Role Description : Strategic Initiatives : Drive HR transformation initiatives, focusing on modernizing operations, in-creasing automation, and enhancing self-service capabilities.Stakeholder Engagem...Show moreLast updated: 3 days ago
    • Promoted
    Lead – HR Operations & International Mobility

    Lead – HR Operations & International Mobility

    Tecnicas ReunidasIndia
    Role Overview : We are looking for a seasoned HR professional to lead our HR Operations and International Mobility function. This role will be responsible for managing end-to-end mobility processes, ...Show moreLast updated: 10 days ago
    • Promoted
    Associate Manager - HR Compliance

    Associate Manager - HR Compliance

    NaviIndia
    The Human Resources and People Strategy team at Navi manages the entire employee lifecycle, from talent acquisition and HR operations to employee engagement and development.They partner closely wit...Show moreLast updated: 23 days ago
    • Promoted
    HR Generalist (US & India Operations) -21-00517

    HR Generalist (US & India Operations) -21-00517

    Datasoft Technologies, Inc.India
    Competitive / Paid in Indian Rupee.What You Should Know About This Job.HR Generalist - US & India Operations.Jaipur, Rajasthan OR Bengaluru, Karnataka - Onsite or Hybrid. Timings - EST or EST / IST Hy...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Global Hiring Specialist

    Global Hiring Specialist

    SnaphuntIndia
    Join a fast growing startup that is disrupting the way people companies find & hire talent.Partner with global senior stakeholders to help them grow their teams globally. Be part of a fully remote i...Show moreLast updated: 10 hours ago
    • Promoted
    HR People Partner (Senior Manager)

    HR People Partner (Senior Manager)

    FujitsuIndia
    At Fujitsu, we've been driven to create a sustainable world through innovation since 1935.Today, we lead in digital transformation globally with our 130,000 employees across 50+ countries.We empowe...Show moreLast updated: 19 days ago
    • Promoted
    HR Manager (Freelance / Contract)

    HR Manager (Freelance / Contract)

    DataBeesIndia
    INDIA (Remote / Hybrid as required) Experience Required : .Years (with strong expertise in data & cloud sector hiring is a advantage ). About the Engagement We are in the process of building a flagship....Show moreLast updated: 3 days ago
    • Promoted
    • New!
    HR Generalist - APAC

    HR Generalist - APAC

    NumeratorIndia
    Numerator is looking for an exceptional Human Resources Generalist to join our team.This person will optimise and improve the employee experience, helping to create a more meaningful and satisfying...Show moreLast updated: 10 hours ago
    • Promoted
    • New!
    High Salary : HR Operations Manager – UPL Global Business Services (GBS)

    High Salary : HR Operations Manager – UPL Global Business Services (GBS)

    UPLIndia
    Job Title : HR Operations Manager – UPL Global Business Services Limited (GBSL).UPL GBSL (Global Business Services Limited) is a specialized entity within the UPL ecosystem that provides centralized...Show moreLast updated: 2 hours ago
    • Promoted
    HR Shared Services

    HR Shared Services

    GreystarIndia
    The HR Support Center serves as centralized support for Greystar team members and managers.The Support Representative is responsible for intake of inquiries and providing Tier 0 and 1 level support...Show moreLast updated: 3 days ago
    • Promoted
    Associate Director, People Services(HR Shared Services) Global Process Ownership - Process & Design

    Associate Director, People Services(HR Shared Services) Global Process Ownership - Process & Design

    Bristol Myers SquibbIndia
    Associate Director, People Services Global Process Ownership - Process & Design.At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science.In oncolog...Show moreLast updated: 20 days ago