Senior Process Associate

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description :

Roles and responsibilities :

• Interpret the emails and documents from French to English
• Interact with business partners in French
• Process transactions to meet and exceed defined service levels of quality, speed and productivity.
• Communicate with customers and internal partners through written correspondence
• Follow up on requests that cannot be immediately resolved
• Build relationships with staff from other departments to ensure queries are responded to in a timely

manner

Job Category :

Customer Service / Operations

Posting End Date : 16 / 11 / 2025

Skills Required

Word, Excel