GMS Hub Performance Delivery Lead

Job Title : GMS Hub Performance Delivery Lead

Reports to : Head of Global Marketing Services

Job Location : Mumbai, Bangalore

About Unilever

Be part of the world's most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you'll be surrounded by inspiring leaders and supportive peers. Among them, you'll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we'll work to help you become a better you.

About Global Marketing Services (GMS)

Within Global Business Services, Global Marketing Services (GMS) is a dynamic, collaborative team that partners with Unilever's brand teams across the globe to deliver high-impact marketing services. Our mission is to drive speed, consistency, and operational excellence at scale, empowering brands to connect with consumers more effectively.

GMS Brings Together Deep Expertise Across Several Key Domains

• Artwork Excellence : Our specialists lead the creation of mechanical artworks for both physical and digital packs, ensuring flawless execution and seamless collaboration.
• UARM (Unilever Artwork & Records Management) : The custodians of Unilever's corporate memory, UARM protects trademarks and records, offering brand teams historical insights and safeguarding intellectual property.
• Consumer Engagement Centres (CEC) : These frontline teams engage directly with consumers across digital and traditional channels, responding to queries and feedback with empathy and precision.
• Innovation Project Management Office (PMO) : A team of expert project managers accelerating innovation speed to market across Unilever's Business Groups.
• Marketing Digital Solutions : Designers and architects of scalable marketing technology platforms, like Asset Bank, which houses over 2 million advertising assets.
• Product Data Management (PDM) : Specialists in digitising and orchestrating pack-related data, enabling seamless integration across Unilever's supply chain and marketing ecosystem.

Position Summary

Lead a team that creates value across all Marketing Hub delivered and connected activities by governing the performance and relationships behind GMS Operations in the markets / BUs whilst driving to a global 'To Be' operational model blueprint. This role will focus on ensuring end to end process delivery and transformation, enabled by key technologies, across this ecosystem to create value through better business outcomes for Marketing delivered more efficiently and effectively.

Key Accountabilities Of The Role Include

Position Responsibilities (Expected Work)

Scope

This position will be responsible for a Performance Delivery and Transformation execution team supporting all BU's and 1U markets across a key geographical region (either Americas, Europe & Middle East or Asia & Africa) engaging with key senior stakeholders both in countries and within the GBS communities.

Skills & Competencies

Key Experiences & Qualifications

Must Have

Desirable

Key Interfaces

Note

At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So, APPLY with us to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we'll work to help you become a better you!

All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding.

Skills Required

process simplification, Project Management, Team Leadership