Tele Sales Team Leader

About Us :

Paisa Bazaar, part of Policy Bazaar Group, is India’s largest digital consumer credit marketplace. We help customers choose from a wide range of personal loans, business loans, and credit products, offering transparent, quick, and seamless financial solutions.

Role Overview :

We are looking for an energetic and target-driven Tele Sales Team Lead to manage a group of tele sales executives handling Personal Loan / Business Loan products. The candidate should have prior experience in a call centre / tele sales environment, strong knowledge of tele calling metrics, and the ability to drive performance through motivation and process adherence.

Key Responsibilities :

• Lead, manage, and motivate a team of tele sales associates to achieve sales and productivity targets.
• Monitor and track team performance on key sales metrics (connect rate, login hours, talk time, conversions, AHT, etc..
• Work with dialler systems, CRM tools, and sales dashboards to optimise call flow and lead utilization.
• Ensure adherence to sales processes, compliance guidelines, and customer experience standards.
• Conduct regular team huddles, performance reviews, and provide coaching / training as required.
• Drive daily / weekly sales targets and ensure achievement of business objectives for the Mysuru Location.
• Provide reports and insights to the Tele Sales Manager for business reviews.

Requirements :

What We Offer :

If you're interested for this role, Share your CV : Krishanswarnkar@policybazaar.com or reach out to Krishan Kant at : 8448684083.