Technical Consultant - DBA

About the Company

Getronics family is an ICT Services group consisting of the Getronics and Connectis brands. With an extensive history that extends over 130 years, the Getronics family has 4000+ employees in 22 countries across Europe, Asia Pacific & Latin America, and has a complete portfolio of integrated ICT services for the large enterprise and public sector markets. This includes Workspace, Applications, Communication, Data Centre, Cloud, Consulting, Product and Managed Services. Getronics is the leading member in the Global Workspace Alliance, a unique model that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity, delivering services to 100 countries. The GWA is ranked number 3 globally according to OVUM’s Managed / Maintained End-user Devices with a total of 10M assets.

About the Role

As part of the global operations team working from within the EU, the role will be reporting into the DBA team leader. It will require interaction with various support teams within Managed Services such as OS, Storage and Virtualization team as well as non-technical teams such as Service Desk, Change Management and the Project Management Office. The role has no direct reports.

Responsibilities

• To support and maintain Oracle, MySQL and PostgreSQL database instances
• To provide DBA Support to project, development and infrastructure teams
• To ensure that all SLA’s are maintained
• Respond to all Oracle, MySQL and PostgreSQL related incidents
• Assist the team with proactive improvements to internal processes
• Mentoring and coaching other members of the team
• To participate in the change control process
• To participate in the team’s out-of-hours on-call support

Required Skills